LEADER 02294nam 2200529 a 450 001 996339112103316 005 20210722041645.0 010 $a1-906124-44-2 035 $a(CKB)2550000000001848 035 $a(EBL)634521 035 $a(OCoLC)649911944 035 $a(SSID)ssj0000485334 035 $a(PQKBManifestationID)12177794 035 $a(PQKBTitleCode)TC0000485334 035 $a(PQKBWorkID)10603891 035 $a(PQKB)10942443 035 $a(MiAaPQ)EBC634521 035 $a(CaSebORM)9781906124182 035 $a(EXLCZ)992550000000001848 100 $a20100630d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aIT service management foundation practice questions $efor ITIL v3 foundation exam candidates /$fSteve Mann (editor), Tony Gannon, Nigel Mear 205 $a1st edition 210 $aSwindon $cBritish Informatics Society Limited$d2009 215 $a1 online resource (101 pages) 300 $aDescription based upon print version of record. 311 $a1-906124-18-3 327 $asection 1. Examination and question types -- section 2. Foundation practice questions. 330 $aThe most authoritative guide to preparing for the ITILŪ V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the V3 ITIL Service Management Foundation Certificate. It provides a wealth of background knowledge and sample questions using different styles with detailed explanations that are intended to build on existing study or learning. This guide utilises the experience of three established independent service management consultants w 606 $aComputers 615 0$aComputers. 676 $a658.05 700 $aMann$b Steve$f1950-$01001194 701 $aMann$b Steve$f1950-$01001194 701 $aGannon$b Tony$01001195 701 $aMear$b Nigel$01001196 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996339112103316 996 $aIT service management foundation practice questions$92298015 997 $aUNISA