LEADER 03218nam 2200529 450 001 996213077003316 005 20230617001232.0 010 $a1-280-23297-8 010 $a9786610232970 010 $a1-85418-520-9 035 $a(CKB)1000000000336961 035 $a(EBL)308954 035 $a(OCoLC)171581644 035 $a(SSID)ssj0000079447 035 $a(PQKBManifestationID)11972499 035 $a(PQKBTitleCode)TC0000079447 035 $a(PQKBWorkID)10068191 035 $a(PQKB)11386537 035 $a(MiAaPQ)EBC308954 035 $a(EXLCZ)991000000000336961 100 $a20181003e20042000 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aEverything you need for an NVQ in management /$fJulie Lewthwaite 210 1$aLondon :$cThorogood,$d[2004] 210 4$dİ2000 215 $a1 online resource (738 p.) 300 $aDescription based upon print version of record. 311 $a1-85418-152-1 327 $aContents; Acknowledgements; The author; Introduction; About the book; Business management training; Icons; National Vocational Qualifications; Part 1: Managing your own performance; chapter one: Planning your personal development; chapter two: Making the most of your time; chapter three: Getting the message; Part 2: The right people; chapter four: Recruiting and selecting staff; chapter five: Keeping within the law; chapter six: Developing your people; Part3: Managing others; chapter seven: Leading and motivating staff; chapter eight: Delegating and appraising staff 327 $achapter nine: Conflict, disciplinary and grievance proceduresPart 4: Hitting the mark; chapter ten: Reviewing the current position; chapter eleven: Caring for your customers; chapter twelve: Implementing quality; chapter thirteen: Managing quality; Part 5: Getting things done; chapter fourteen: Planning and managing your projects; chapter fifteen: Managing and participating in meetings; chapter sixteen: You and your team; chapter seventeen: Supplier management; chapter eighteen: Resource management; chapter nineteen: Successful negotiation; Part 6: Keeping things moving 327 $achapter twenty: Problem solving and decision makingchapter twenty one: Managing information; chapter twenty two: Managing change; chapter twenty three: Business planning; Part 7: Financial matters; chapter twenty four: Understanding financial statements; chapter twenty five: Financial planning and forecasting; chapter twenty six: Budgets; chapter twenty seven: Financial control; Glossary 330 $aProvides everything you need to compile a portfolio of evidence and achieve any level of management NVQ or SVQ. This text provides an introduction to NVQs and explains all the relevant management techniques and principles in a clear, practical style, structured around the national standards. 606 $aManagement 615 0$aManagement. 676 $a658 700 $aLewthwaite$b Julie$0876687 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996213077003316 996 $aEverything you need for an NVQ in management$92367083 997 $aUNISA