LEADER 02741nam 22006974a 450 001 996208372703316 005 20230912122917.0 010 $a1-60491-660-5 010 $a1-118-15532-7 010 $a1-281-00140-6 010 $a9786611001407 010 $a1-118-15456-8 010 $a1-932973-69-9 035 $a(CKB)1000000000520604 035 $a(EBL)818848 035 $a(OCoLC)784883629 035 $a(SSID)ssj0000079263 035 $a(PQKBManifestationID)11126497 035 $a(PQKBTitleCode)TC0000079263 035 $a(PQKBWorkID)10067730 035 $a(PQKB)10114764 035 $a(Au-PeEL)EBL3007624 035 $a(CaPaEBR)ebr10193835 035 $a(CaONFJC)MIL100140 035 $a(OCoLC)228173977 035 $a(Au-PeEL)EBL818848 035 $a(CaSebORM)9781882197941 035 $a(MiAaPQ)EBC3007624 035 $a(MiAaPQ)EBC818848 035 $a(EXLCZ)991000000000520604 100 $a20070222d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aActive listening$b[electronic resource] $eimprove your ability to listen and lead /$fMichael H. Hoppe 205 $a1st edition 210 $aGreensboro, N.C. $cCenter for Creative Leadership$dc2006 215 $a1 online resource (35 p.) 225 1 $aAn ideas into action guidebook 300 $a"CCL no. 430"--T.p. verso. 300 $aAt head of title on cover: For the practicing manager. 311 $a1-882197-94-1 320 $aIncludes bibliographical references. 327 $aTitle page; Table of Contents; Listening and Leadership; The Active Listening Skill Set; Barriers to Active Listening; How to Improve Your Listening Skills; Leading with Active Listening; Suggested Readings; Background; Key Point Summary; Lead Contributor 330 $aActive listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead. 410 0$aIdeas into action guidebooks. 606 $aCommunication in management 606 $aListening 615 0$aCommunication in management. 615 0$aListening. 676 $a658.4/5 700 $aHoppe$b Michael H$0932446 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996208372703316 996 $aActive listening$92449643 997 $aUNISA