LEADER 03979nam 22005774a 450 001 996208214303316 005 20230617040135.0 010 $a1-281-31938-4 010 $a9786611319380 010 $a0-470-77470-3 010 $a0-470-77768-0 035 $a(CKB)1000000000400068 035 $a(EBL)350979 035 $a(OCoLC)437213993 035 $a(SSID)ssj0000115802 035 $a(PQKBManifestationID)11135691 035 $a(PQKBTitleCode)TC0000115802 035 $a(PQKBWorkID)10027276 035 $a(PQKB)10914330 035 $a(MiAaPQ)EBC350979 035 $a(EXLCZ)991000000000400068 100 $a20030206d2004 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBuilding team-based working$b[electronic resource] $ea practical guide to organizational transformation /$fMichael A. West and Lynn Markiewicz 210 $aMalden, MA $cBlackwell Publishing$dc2004 215 $a1 online resource (186 p.) 225 1 $aOne Stop Training 300 $aDescription based upon print version of record. 311 $a1-4051-0611-5 320 $aIncludes bibliographical references and index. 327 $aContents; Acknowledgements; 1 Introduction to Team-based Organizations; 1.1 The Six Stages of TBW; 1.2 Managing Expectations and Timescales; 1.3 Failures of TBW; 2 Deciding on Team-based Working (TBW); 2.1 Developing an Understanding of TBW; 2.2 Forming an Implementation Steering Group; 2.3 Diagnosing the Organization; 2.4 Designing an Implementation Process; 3 Developing Support Systems; 3.1 Human Resource Management; 3.2 Appraisal and Performance Review Systems; 3.3 Reward Systems; 3.4 Recruitment and Selection Systems; 3.5 Education and Training Systems; 3.6 Communication Systems 327 $a3.7 Team-process Support Systems3.8 Feedback Systems; 3.9 Interteam Processes; 3.10 Evaluating the Support Systems; 4 Team Leader and Team Member Selection; 4.1 Implementation Steering Group Planning; 4.2 Defining Appropriate Criteria for the Selection of Team Leaders; 4.3 Competencies Required by Team Leaders; 4.4 Team Leader Training; 4.5 Setting up Action Learning Sets for Team Leaders; 4.6 Selecting Team Members; 5 Developing Effective Teams; 5.1 Team Tasks, Visions and Objectives; 5.2 Team Participation; 5.3 Quality of Decision Making; 5.4 Support for Innovation 327 $a5.5 Team Conflict Resolution6 Reviewing and Sustaining Team Effectiveness; 6.1 Steps in Designing an Effective Evaluation System; 6.2 Questionnaires for Evaluating Team Functioning and Performance; 6.3 Sustaining and Improving Performance: Encouraging Reflexivity; 7 Organization-level Assessment; 7.1 Goal Achievement or Financial Performance; 7.2 Customer or Service Receiver Perspectives; 7.3 Business Processes or Internal Ef .ciency; 7.4 Innovation; 7.5 Intergroup Relations; 7.6 Relationships Between Teams and Organizations; 7.7 Long-term Review; 7.8 Beyond Team-based Organizing; Index 330 $aThis book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.This text focuses on how to build organizations that are structured around teams.Ideal for managers or consultants who are introducing team-based working into organizations.Examines the psychological and social processes that can facilitate or obstruct successful teamwork.Each chapter contains aims, activities, support materials and tools.Support materials can also be downloaded from an accompanying websit 410 0$aOne Stop Training 606 $aTeams in the workplace 615 0$aTeams in the workplace. 676 $a658.402 700 $aWest$b Michael A.$f1951-$0981010 701 $aMarkiewicz$b Lynn$01231939 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996208214303316 996 $aBuilding team-based working$92860509 997 $aUNISA