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010   $a1-136-94349-8
010   $a1-136-94350-1
010   $a1-282-78159-6
010   $a9786612781599
010   $a0-203-84775-X
024 7 $a10.4324/9780203847756
035   $a(CKB)2670000000044986
035   $a(EBL)557277
035   $a(OCoLC)664551603
035   $a(SSID)ssj0000424541
035   $a(PQKBManifestationID)11306964
035   $a(PQKBTitleCode)TC0000424541
035   $a(PQKBWorkID)10476085
035   $a(PQKB)10878643
035   $a(MiAaPQ)EBC557277
035   $a(Au-PeEL)EBL557277
035   $a(CaPaEBR)ebr10416618
035   $a(CaONFJC)MIL278159
035   $a(OCoLC)671767314
035   $a(oapen)https://directory.doabooks.org/handle/20.500.12854/35751
035   $a(PPN)154994987
035   $a(EXLCZ)992670000000044986
100   $a20180706d2011      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aOnline dispute resolution for consumers in the European Union /$fPablo Cortes
210   $cTaylor & Francis$d2010
210  1$aAbingdon, Oxon ;$aNew York, N.Y. :$cRoutledge,$d2011.
215   $a1 online resource (283 p.)
225 1 $aRoutledge research in IT and E-commerce law
300   $aDescription based upon print version of record.
311   $a0-415-81328-X 
311   $a0-415-56207-4 
320   $aIncludes bibliographical references (p. [233]-254) and index.
327   $aBook Cover; Title; Copyright; Contents; Table of cases; ODR providers; Acknowledgements; Foreword; Introduction; 1 Consumer protection and access to justice in the era of electronic commerce: A European perspective; 2 Online dispute resolution: An emerging option for consumer redress; 3 Consumer adjudicative processes supported by technology: Court processes and arbitration; 4 Online mediation for consumers: The way forward; 5 A legal framework to develop consumer ODR in the EU: A proposal; Conclusion
327   $aAppendix: Proposal for a Regulation establishing an Accreditation Scheme for Online Dispute Resolution ServicesReferences; Index
330   $aOffers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.
410  0$aRoutledge research in IT and E-commerce law.
606   $aArbitration and award$zEuropean Union countries$xData processing
606   $aDispute resolution (Law)$zEuropean Union countries$xData processing
606   $aElectronic commerce$xLaw and legislation$zEuropean Union countries$xData processing
606   $aThird parties (Law)$zEuropean Union countries$xData processing
610   $alaw
610   $adispute resolution
610   $ainformation technology
610   $ae-commercie
610   $ainformation technology law
610   $acommercial law
610   $ae-commerce
610   $acommercieel recht
610   $ainformatie technologie
610   $ainformatie technologie recht
610   $arecht
610   $aAlternative dispute resolution
610   $aArbitration
610   $aConsumer protection
610   $aEuropean Union
610   $aMediation
610   $aOnline dispute resolution
610   $aUniform Domain-Name Dispute-Resolution Policy
615  0$aArbitration and award$xData processing.
615  0$aDispute resolution (Law)$xData processing.
615  0$aElectronic commerce$xLaw and legislation$xData processing.
615  0$aThird parties (Law)$xData processing.
676   $a347.24/09
700   $aCortes$b Pablo.$0799947
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a996205408503316
996   $aOnline Dispute Resolution for Consumers in the European Union$91802418
997   $aUNISA