LEADER 01578oam 2200529 a 450 001 996201853103316 005 20170816152554.0 010 $a1-280-23330-3 010 $a9786610233304 010 $a1-4175-9601-5 035 $a(CKB)1000000000454570 035 $a(CtWfDGI)bkb00002921 035 $a(SSID)ssj0000079765 035 $a(PQKBManifestationID)11983389 035 $a(PQKBTitleCode)TC0000079765 035 $a(PQKBWorkID)10097169 035 $a(PQKB)10799257 035 $a(EXLCZ)991000000000454570 100 $a20051229d2001 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 10$aStrategic customer planning$b[electronic resource] $ehow to develop and implement a strategic account plan /$fAlan Melkman, Ken Simmonds 210 $aLondon $cThorogood$dc2001 300 $aTitle from title screen. 300 $a"A Thorogood report." 311 $a1-85418-255-2 320 $aIncludes bibliographical references. 606 $aSelling$xKey accounts 606 $aMarketing$xKey accounts 606 $aCustomer services 608 $aElectronic books.$2lcsh 615 0$aSelling$xKey accounts. 615 0$aMarketing$xKey accounts. 615 0$aCustomer services. 676 $a658.8/04 700 $aMelkman$b Alan$01019829 702 $aSimmonds$b Kenneth$4aut 712 02$aBooks24x7, Inc. 801 0$bCtWfDGI 801 1$bCtWfDGI 906 $aBOOK 912 $a996201853103316 996 $aStrategic customer planning$92406745 997 $aUNISA