LEADER 04531nam 2200853 a 450 001 996200066003316 005 20200520144314.0 010 $a1-282-15746-9 010 $a9786612157462 010 $a1-4008-2800-7 024 7 $a10.1515/9781400828005 035 $a(CKB)1000000000788412 035 $a(EBL)457703 035 $a(OCoLC)438707951 035 $a(SSID)ssj0000216684 035 $a(PQKBManifestationID)11216902 035 $a(PQKBTitleCode)TC0000216684 035 $a(PQKBWorkID)10197394 035 $a(PQKB)10575758 035 $a(MdBmJHUP)muse36509 035 $a(DE-B1597)446677 035 $a(OCoLC)979970156 035 $a(DE-B1597)9781400828005 035 $a(Au-PeEL)EBL457703 035 $a(CaPaEBR)ebr10312535 035 $a(CaONFJC)MIL215746 035 $a(PPN)170239411 035 $a(FR-PaCSA)45003467 035 $a(MiAaPQ)EBC457703 035 $a(EXLCZ)991000000000788412 100 $a20090910d2007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe other invisible hand $edelivering public services through choice and competition /$fJulian Le Grand 205 $aCourse Book 210 $aPrinceton $cPrinceton University Press$d2007 215 $a1 online resource (207 p.) 300 $aDescription based upon print version of record. 311 $a0-691-12936-3 320 $aIncludes bibliographical references (p. [183]-195). 327 $t Frontmatter -- $tContents -- $tAcknowledgements -- $tIntroduction -- $tChapter 1. Ends and Means -- $tChapter 2. Choice and Competition -- $tChapter 3. School Education -- $tChapter 4. Health Care -- $tChapter 5. New Ideas -- $tChapter 6. The Politics of Choice -- $tAfterwords: An American Perspective / $rEnthoven, Alain -- $tAfterwords: A Sceptic's Perspective / $rLipsey, David -- $tFurther Reading -- $tBibliography 330 $aHow can we ensure high-quality public services such as health care and education? Governments spend huge amounts of public money on public services such as health, education, and social care, and yet the services that are actually delivered are often low quality, inefficiently run, unresponsive to their users, and inequitable in their distribution. In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. Le Grand has just completed a period as policy advisor working within the British government at the highest levels, and from this he has gained evidence to support his earlier theoretical work and has experienced the political reality of putting public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition. He argues that, although all of these have their merits, in most situations policies that rely on extending choice and competition among providers have the most potential for delivering high-quality, efficient, responsive, and equitable services. But it is important that the relevant policies be appropriately designed, and this book provides a detailed discussion of the principal features that these policies should have in the context of health care and education. It concludes with a discussion of the politics of choice. 606 $aSocial service$zGreat Britain$xFinance 606 $aMunicipal services$zGreat Britain$xFinance 606 $aMedical care$zGreat Britain$xFinance 606 $aHealth services administration$zGreat Britain 606 $aEducation$zGreat Britain$xFinance 606 $aSchool choice$zGreat Britain 606 $aSchool management and organization$xEconomic aspects$zGreat Britain 606 $aPrivatization$zGreat Britain 615 0$aSocial service$xFinance. 615 0$aMunicipal services$xFinance. 615 0$aMedical care$xFinance. 615 0$aHealth services administration 615 0$aEducation$xFinance. 615 0$aSchool choice 615 0$aSchool management and organization$xEconomic aspects 615 0$aPrivatization 676 $a361.941 686 $a88.10$2bcl 686 $aPN 212$2rvk 700 $aLe Grand$b Julian$0125773 701 $aEnthoven$b Alain$0911669 701 $aLipsey$b David$0911670 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996200066003316 996 $aThe other invisible hand$92041514 997 $aUNISA