LEADER 03384oam 2200805I 450 001 996199886103316 005 20230607220447.0 010 $a1-134-54890-7 010 $a9780585447330 010 $a0-585-44733-0 010 $a0-203-47066-4 010 $a1-280-40429-9 010 $a1-134-54891-5 024 7 $a10.4324/9780203470664 035 $a(CKB)1000000000249100 035 $a(EBL)180257 035 $a(OCoLC)171117959 035 $a(SSID)ssj0000293608 035 $a(PQKBManifestationID)11222927 035 $a(PQKBTitleCode)TC0000293608 035 $a(PQKBWorkID)10302656 035 $a(PQKB)10801905 035 $a(SSID)ssj0000136399 035 $a(PQKBManifestationID)11144283 035 $a(PQKBTitleCode)TC0000136399 035 $a(PQKBWorkID)10083943 035 $a(PQKB)11534440 035 $a(SSID)ssj0000375955 035 $a(PQKBManifestationID)12101175 035 $a(PQKBTitleCode)TC0000375955 035 $a(PQKBWorkID)10327206 035 $a(PQKB)11720575 035 $a(MiAaPQ)EBC180257 035 $a(OCoLC)52419089 035 $a(EXLCZ)991000000000249100 100 $a20180706d2002 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aDelivering the vision $epublic services for the information society and the knowledge economy /$fedited by Eileen M. Milner 210 1$aLondon ;$aNew York :$cRoutledge,$d2002. 215 $a1 online resource (195 p.) 300 $aSimultaneously published in the USA and Canada. 311 $a0-415-24155-3 311 $a0-415-24154-5 320 $aIncludes bibliographical references and index. 327 $aBook Cover; Title; Contents; List of illustrations; Notes on contributors; Preface; Acknowledgements; Delivering the vision: an introduction; Seven e-government milestones; Centrelink, changing culture and expectations; Brisbane; a reflection on a journey; Beyond 20/20 vision, improving the human condition: a Canadian perspective; Reasoned strategy or leap of faith? Knowledge management-led cultural change in Canadian public services; Vision and leadership in the digital economy; E-government, strategic change and organisational capacity; Delivering the vision: where are we going?; Index; 330 $aDelivering the Vision is a practitioner-focused text, accessible and relevant to all those interested in the management and reform of public sector organisations. 606 $aElectronic government information$vCase studies 606 $aInformation technology$xPolitical aspects$vCase studies 606 $aInternet in public administration$vCase studies 606 $aKnowledge management$vCase studies 606 $aPolitical leadership$vCase studies 606 $aPublic administration$xInformation technology$vCase studies 615 0$aElectronic government information 615 0$aInformation technology$xPolitical aspects 615 0$aInternet in public administration 615 0$aKnowledge management 615 0$aPolitical leadership 615 0$aPublic administration$xInformation technology 676 $a306.2 701 $aMilner$b Eileen M.$f1963-$0860104 801 0$bFlBoTFG 801 1$bFlBoTFG 906 $aBOOK 912 $a996199886103316 996 $aDelivering the vision$92210896 997 $aUNISA