LEADER 00992nam--2200337---450 
001 990005834670203316
005 20200720070725.0
010   $a978-3-639-36682-2
035   $a000583467
035   $aUSA01000583467
035   $a(ALEPH)000583467USA01
035   $a000583467
100   $a20130423d2011----km-y0itay50------ba
101   $aeng
102   $aUS
105   $a||||||||001yy
200 1 $aAssessing service quality in academic libraries$euser perspective$fSajeewanie D. Somaratna
210   $aSaarbrücken$cMüller$d2011
215   $aIV, 141 p.$d22 cm
410  0$12001
454  1$12001
606 0 $aBiblioteche universitarie$xQualità$xValutazione$2BNCF
676   $a027.7
700  1$aSOMARATNA,$bSajeewanie D.$0616783
801  0$aIT$bsalbc$gISBD
912   $a990005834670203316
951   $aI.2.B. 910$b239621 L.M.$cI.2.B.$d00291885
959   $aBK
969   $aUMA
996   $aAssessing service quality in academic libraries$91088449
997   $aUNISA