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101   $aeng
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105   $a||||||||001yy
200 1 $aManaging services marketing$etext and readings$fJohn E. G. Bateson, K. Douglas Hoffman
205   $a4. ed
210   $aChicago$cThe Dryden press$dc1999
215   $aXXVI, 471 p.$d29 cm
410  0$12001
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461  1$1001-------$12001
606 0 $aAziende di servizi$xGestione
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700  1$aBATESON,$bJohn E. G.$0147404
701  1$aHOFFMAN,$bK. Douglas$0147405
801  0$aIT$bsalbc$gISBD
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