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001 990002800290203316
005 20060824120413.0
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035   $a000280029
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035   $a(ALEPH)000280029USA01
035   $a000280029
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101   $aita
102   $aIT
105   $aa|||||||001yy
200 1 $aCRM analitico$ela chiave d?entrata nell?universo del cliente$fAntonella Ferrari
210   $aMilano$cAngeli$dc2004
215   $a131 p.$cill.$d23 cm
225 2 $aCollana di informatica E.D.P.$hSez. 1$v18
410  0$12001$aCollana di informatica E.D.P.$hSez. 1$v18
454  1$12001
461  1$1001-------$12001
606 0 $aAziende$xRapporti con la clientela
676   $a658.812
700  1$aFERRARI,$bAntonella$0117258
801  0$aIT$bsalbc$gISBD
912   $a990002800290203316
951   $aP08 1364$bDISTRA
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996   $aCRM analitico$9995341
997   $aUNISA