LEADER 01076nam--2200373---450- 001 990002763610203316 005 20060620130934.0 010 $a0803974655 035 $a000276361 035 $aUSA01000276361 035 $a(ALEPH)000276361USA01 035 $a000276361 100 $a20060620d1995----km-y0itay0103----ba 101 $aeng 102 $aGB 105 $a||||||||001yy 200 1 $aQuality improvement in European public services$econcepts, cases and commentary$fedited by Christopher Pollitt and Geert Bouckaert 210 $aLondon [etc.]$cSage$dc1995 215 $aXI, 190 p.$d22 cm 410 0$12001 454 1$12001 461 1$1001-------$12001 606 0 $aServizi sociali$yEuropa 676 $a361.94 702 1$aPOLLITT,$bChristopher 702 1$aBOUCKAERT,$bGeert 801 0$aIT$bsalbc$gISBD 912 $a990002763610203316 951 $aP08 228$bDISTRA 959 $aBK 969 $aDISTRA 979 $aDISTRA2$b10$c20060620$lUSA01$h1309 996 $aQuality improvement in European public services$9997820 997 $aUNISA