LEADER 01470nam0-22004811i-450-
001 990002407440203316
005 20081203150839.0
010   $a88-7303-841-7
035   $a000240744
035   $aUSA01000240744
035   $a(ALEPH)000240744USA01
035   $a000240744
100   $a20050314h2001----|||||||||----------
101 1 $aita
102   $aIT
105   $a||||0||||
200 1 $aCRM$ecustomer relationship management$fPaul Greenberg$gedizione italiana a cura di Paola Signori
210   $aMilano$cApogeo$dcopyr. 2001
215   $aXVI, 366 p.$d24 cm
225 2 $aBusiness professional
300   $aTrad. di Marco Oberto
410  0$12001$aBusiness professional
454  1$12001$aCRM at the speed of light$953461
461  1$1001-------$12001
606 0 $aCommercio elettronico
606 0 $aClientela
676   $a658.812
700  1$aGREENBERG,$bPaul$0572486
702  1$aSIGNORI,$bPaola
801  0$aIT$bsalbc$gISBD
912   $a990002407440203316
951   $a658.812 GRE 1 (IRA 6 876)$b13291 E.C.$cIRA 6$d00179265
951   $aEG/54$b1966$cEG
959   $aBK
969   $aECO
969   $aDIMEC
979   $aPAOLA$b90$c20050314$lUSA01$h1629
979   $aMARIASEN$b90$c20050929$lUSA01$h1842
979   $aMARIASEN$b90$c20050930$lUSA01$h0945
979   $aDIMEC$b90$c20061124$lUSA01$h1451
979   $aRSIAV1$b90$c20081203$lUSA01$h1508
996   $aCRM at the speed of light$953461
997   $aUNISA