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100   $a20040615d2003----km-y0itay0103----ba
101 0 $aeng
102   $aDE
105   $aa|||||||001yy
200 1 $aDesign and control of workflow processes$ebusiness process management for the service industry$fHajo A. Reijers
210   $aBerlin [etc.]$cSpringer$dcopyr. 2003
215   $aXII, 320 p.$cill.$d24 cm.
225 2 $aLecture notes in computer science$v2617
410  0$12001$aLecture notes in computer science$v2617
454  1$12001
461  1$1001-------$12001
700  1$aREIJERS,$bHajo A.$0563053
801  0$aIT$bsalbc$gISBD
912   $a990001755550203316
951   $a001 LNCS 2617$b29481/CBS$c001 LNCS$d00113866
959   $aBK
969   $aSCI
979   $aRIVELLI$b90$c20040615$lUSA01$h0849
996   $aDesign and control of workflow processes$9945328
997   $aUNISA