LEADER 01265nam--2200409---450-
001 990001596320203316
005 20090115110608.0
010   $a88-453-1106-6
035   $a000159632
035   $aUSA01000159632
035   $a(ALEPH)000159632USA01
035   $a000159632
100   $a20040423d2002----km-y0enga50------ba
101 0 $aita
102   $aIT
105   $ay|||z|||001yy
200 1 $aCustomer relationship management$eapprocci e metodologie$fAndrea Farinet, Eleonora Ploncher$gcontributi di Ernesto Ciorra ...[et al.]
205   $a2. ed
210   $a[Milano]$cEtas$d2002
215   $aXV, 255 p.$d24 cm
225 2 $aMarketing & vendite
410  0$12001$aMarketing & vendite
606 0 $aVendite$xOrganizzazione
676   $a658.812
700  1$aFARINET,$bAndrea$0107450
701  1$aPLONCHER,$bEleonora$0382908
702  1$aCIORRA,$bErnesto
801  0$aIT$bsalbc$gISBD
912   $a990001596320203316
951   $a658.812 FAR 1 (IRA 8 41)$b12116 E.C.$cIRA 8$d00090396
959   $aBK
969   $aECO
979   $aMARIA$b10$c20040423$lUSA01$h0951
979   $aRENATO$b90$c20040914$lUSA01$h0853
979   $aRSIAV1$b90$c20090115$lUSA01$h1106
996   $aCustomer relationship management$968212
997   $aUNISA