LEADER 01584nam--2200493---450-
001 990001402900203316
005 20081224115458.0
010   $a88-386-6053-0
035   $a000140290
035   $aUSA01000140290
035   $a(ALEPH)000140290USA01
035   $a000140290
100   $a20040209d2002----km-y0enga50------ba
101 0 $aita
102   $aIT
105   $ay|||z|||001yy
200 1 $a<<Il>> marketing dei servizi$fValarie A. Zeithaml, Mary Jo Bitner$gedizione italiana a cura di Enrico Bonetti
210   $aMilano [etc.]$cMcGraw-Hill$d2002
215   $aXIX, 431 p.$d24 cm.
454  1$12001$aServices Marketing$916171
606 0 $aAziende di servizi$xMarketing
676   $a658.8
700  1$aZEITHAML,$bValarie A.$0105265
701  1$aBITNER,$bMary Jo$0151373
702  1$aBONETTI,$bEnrico
801  0$aIT$bsalbc$gISBD
912   $a990001402900203316
951   $a658.8 ZEI 1(IRA 6 755)$b12222 E.C.$cIRA 6$d00091594
951   $a658.8 ZEI 1a(IRA 6 755)$b12223 E.C.$cIRA 6$d00091589
951   $a658.8 ZEI 1b(IRA 6 755)$b12224 E.C.$cIRA 6$d00091584
951   $a600 658.8 ZEI$b13193 DISES
959   $aBK
969   $aECO
969   $aDISES
979   $aMARIA$b10$c20040209$lUSA01$h1044
979   $aRENATO$b90$c20040323$lUSA01$h1512
979   $aPATRY$b90$c20040406$lUSA01$h1739
979   $aRSIAV1$b90$c20081224$lUSA01$h1154
979   $c20121027$lUSA01$h1548
979   $c20121027$lUSA01$h1602
979   $c20121027$lUSA01$h1610
996   $aServices Marketing$916171
997   $aUNISA
DEB   $aUSA17037