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100   $a20011115d1987----km-y0itay0103----ba
101   $aeng
102   $aUS
105   $a||||||||001yy
200 1 $aReference services and reference processes$v2$fby William A. Katz
205   $a5. ed.
210   $aNew York$cMcGraw-Hill$dc1987
215   $aXII, 237 p$d23 cm
225 2 $aMcGraw-Hill series in library education
410   $12001$aMcGraw-Hill series in library education
461  1$10010054432$12001$aIntroduction to reference work
606   $aBiblioteche pubbliche$xServizi$xValutazione$xMetodi
676   $a025.52
700  1$aKATZ,$bWilliam Armstrong$0752236
801  0$aIT$bsalbc$gISBD
912   $a990000743850203316
951   $aI.2.B. 72/2 (XIII B 74/II)$b98406 LM$cXIII B
951   $a025.52 KAT 2$b11282 SM$c025.52$d00107015
959   $aBK
969   $aSCI
996   $aReference services and reference processes$91517586
997   $aUNISA