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200 1 $aModelling techniques for business process re-engineering and benchmarking$eIFIP TC5 WG5.7$eInternational Workshop on modelling techniques for business process re-engineering and benchmarking, 18-19 april 96, Bordeaux, France$fedited by Guy Doumeingts and Jim Browne
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215   $aX, 395 p.$d24 cm
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996   $aModelling techniques for business process re-engineering and benchmarking$9874246
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