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200 1 $aBusiness process management$emodels, techniques, and empirical studies$fWil van der Aalst... [et al] (eds)
210   $aBerlin$cSpringer-Verlag$dc2000
215   $aVIII, 389 p.$cill.$d24 cm
225 2 $aLecture notes in computer science$v1806
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