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135   $aur|n|---|||||
181   $ctxt
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183   $acr
200 10$aAdvocacy skills for health and social care professionals$b[electronic resource] /$fNeil Bateman
210   $aLondon $cJ. Kingsley$d2000
215   $a1 online resource (187 p.)
300   $aPrevious ed.: Advocacy Skills: A handbook for human service professionals, 1995.
311   $a1-84985-324-X 
311   $a1-85302-865-7 
320   $aIncludes bibliographical references and indexes.
327   $aCOVER; Advocacy Skills for Health and Social Care Professionals; Contents; PREFACE; ACKNOWLEDGEMENTS; Part 1 Contexts; 1 What Advocacy is, Why it Matters and Why It Happens; 2 Ethical Principles for Effective Advocacy; 3 Advocacy in Action; Part 2 The Advocate's Skills; 4 Introduction to Part 2; 5 Interviewing; 6 Assertiveness and Force; 7 Negotiation; 8 Self-management; 9 Legal Knowledge and Research; 10 Litigation; 11 A Structure for Advocacy; 12 What Next?; SUBJECT INDEX; AUTHOR INDEX;
330   $aMost professionals working in health or social care will be required to act as advocates as part of their work. A social worker or community nurse may need to obtain extra benefits or a particular service for a client; a housing official may need to help a tenant whose benefit has been delayed thus placing them at risk of homelessness; a voluntary body may decide to challenge a statement of special educational needs for a child. This is a practical guide to advocacy skills specifically written for those in the health and social care professions. Neil Bateman examines the function of advocacy w
606   $aSocial advocacy
606   $aPatient advocacy
615  0$aSocial advocacy.
615  0$aPatient advocacy.
676   $a361.3
700   $aBateman$b Neil$f1955-$01499273
701   $aBateman$b Neil$f1955-$01499273
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996   $aAdvocacy skills for health and social care professionals$93725178
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105   $a||||    |||||
200 1 $aDynamic programming and markov processes$fRonald A. Howard
210   $aCambridge$cThe MIT press$d1964. VIII$d136 p. ; 23 cm.
700  1$aHOWARD$bRonald A.$3UONV109024$00
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950   $aSIBA - SISTEMA BIBLIOTECARIO DI ATENEO$dSI V ECON    B                                   0253                $eSI MR 82869    5        0253                
996   $aDynamic Programming and Markov Processes$9435766
997   $aUNIOR