LEADER 03683nam 22006495 450 001 9911049186103321 005 20260102120809.0 010 $a3-031-99294-6 024 7 $a10.1007/978-3-031-99294-0 035 $a(CKB)44770133300041 035 $a(MiAaPQ)EBC32484388 035 $a(Au-PeEL)EBL32484388 035 $a(DE-He213)978-3-031-99294-0 035 $a(EXLCZ)9944770133300041 100 $a20260102d2026 u| 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aFuzzy Sets and Systems II $eAn Introduction with Cases from Business Informatics, Computer Science and Engineering /$fedited by Edy Portmann, Gwendolin Wilke, Luis Terán, Sara D'Onofrio 205 $a1st ed. 2026. 210 1$aCham :$cSpringer Nature Switzerland :$cImprint: Springer,$d2026. 215 $a1 online resource (249 pages) 225 1 $aFuzzy Management Methods,$x2196-4149 311 08$a3-031-99293-8 327 $aFuzzy Sets and Systems -- Performance Management -- Customer Classification -- Job Satisfaction -- Marketing Analytics -- Service Levels -- Responsible Actions. 330 $aAs organizations strive to balance innovation with accountability, this second volume in a trilogy on fuzzy systems and digital ethics examines how ethical and sustainable practices can be operationalized at the institutional level. Through the lens of design science and fuzzy logic, it demonstrates how organizations can build resilient, data-driven infrastructures that support responsible decision-making. Theoretical models and empirical insights highlight the role of fuzzy logic in enhancing the adaptability and integrity of enterprise systems. Volume II extends the ethical framework of the honorable merchant to the organizational level. It examines how institutions can uphold ethical standards in competitive environments, with case studies from business informatics, computer science, and engineering. Topics include performance management, customer classification, employee satisfaction, marketing analytics, and service level optimization. The volume concludes with a responsible actions framework, reinforcing the integration of ethics into complex organizational processes. This textbook trilogy is primarily intended for students of computer science, business information systems, and innovation management who aspire to make a meaningful impact. It will also appeal to managers who value balanced perspectives and data-driven analysis. . 410 0$aFuzzy Management Methods,$x2196-4149 606 $aBusiness information services 606 $aTechnological innovations 606 $aUser interfaces (Computer systems) 606 $aHuman-computer interaction 606 $aSoftware engineering 606 $aIT in Business 606 $aInnovation and Technology Management 606 $aUser Interfaces and Human Computer Interaction 606 $aSoftware Engineering 615 0$aBusiness information services. 615 0$aTechnological innovations. 615 0$aUser interfaces (Computer systems) 615 0$aHuman-computer interaction. 615 0$aSoftware engineering. 615 14$aIT in Business. 615 24$aInnovation and Technology Management. 615 24$aUser Interfaces and Human Computer Interaction. 615 24$aSoftware Engineering. 676 $a658.05 700 $aPortmann$b Edy 701 $aPortmann$01886734 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911049186103321 996 $aFuzzy Sets and Systems II$94522295 997 $aUNINA