LEADER 03607nam 2200769 a 450 001 9911020170703321 005 20200520144314.0 010 $a9786611381721 010 $a9781119197287 010 $a1119197287 010 $a9781281381729 010 $a1281381721 010 $a9780470327982 010 $a0470327987 035 $a(CKB)1000000000535821 035 $a(EBL)353437 035 $a(SSID)ssj0000108587 035 $a(PQKBManifestationID)11135739 035 $a(PQKBTitleCode)TC0000108587 035 $a(PQKBWorkID)10043807 035 $a(PQKB)11363608 035 $a(MiAaPQ)EBC353437 035 $a(WaSeSS)IndRDA00115532 035 $a(OCoLC)860805560 035 $a(OCoLC)ocn860805560 035 $a(CaSebORM)9781118045268 035 $a(Perlego)1008941 035 $a(EXLCZ)991000000000535821 100 $a20071218d2008 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBalanced scorecard step-by-step for government and nonprofit agencies /$fPaul R. Niven 205 $a2nd ed. 210 $aHoboken, N.J. $cJ. Wiley & Sons, Inc.$dc2008 215 $a1 online resource (385 p.) 300 $aDescription based upon print version of record. 311 08$a9781118045268 311 08$a1118045262 311 08$a9780470180020 311 08$a0470180021 320 $aIncludes bibliographical references and index. 327 $aIntroduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. 330 $a""The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations."" -from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies are also finding that, as financial resources decrease and demand for results increases, they too must institute performance goals along with programs and processes that consistently progress toward those 606 $aTotal quality management in government 606 $aAdministrative agencies$xManagement$xEvaluation 606 $aNonprofit organizations$xManagement$xEvaluation 606 $aBenchmarking (Management) 606 $aPerformance standards 606 $aOrganizational effectiveness$xMeasurement 615 0$aTotal quality management in government. 615 0$aAdministrative agencies$xManagement$xEvaluation. 615 0$aNonprofit organizations$xManagement$xEvaluation. 615 0$aBenchmarking (Management) 615 0$aPerformance standards. 615 0$aOrganizational effectiveness$xMeasurement. 676 $a352.3/57 700 $aNiven$b Paul R$0473673 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911020170703321 996 $aBalanced scorecard step-by-step for government and nonprofit agencies$9996429 997 $aUNINA LEADER 02948oas 22009493 450 001 9910330718903321 005 20260218110913.0 035 $a(OCoLC)1052467049 035 $a(CONSER) 2018203185 035 $a(CKB)4560000000000662 035 $a(DE-599)ZDB2974531-7 035 $a(DE-599)2974531-7 035 $a(EXLCZ)994560000000000662 100 $a20160418a20189999 uy a 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aAgrosystems, geosciences & environment 210 1$aMadison, WI :$cAmerican Society of Agronomy :$cCrop Science Society of America,$d2018- 210 31$a[Hoboken, NJ] :$cWiley Periodicals LLC on behalf of Crop Science Society of America and American Society of Agronomy 215 $a1 online resource 300 $aRefereed/Peer-reviewed 300 $aAgrosystems, Geosciences & Environment is a peer-reviewed, international, electronic journal covering all aspects of agriculture, plant, environmental, and soil sciences. 311 08$a2639-6696 517 1 $aAgrosystems, geosciences and environment 517 1 $aAGE 531 0 $aAgrosyst. geosci. environ. 606 $aAgriculture$vPeriodicals 606 $aAgriculture$xEnvironmental aspects$vPeriodicals 606 $aFood science 606 $aAgriculture$vPe?riodiques 606 $aAgriculture$xAspect de l'environnement$vPe?riodiques 606 $aScience des aliments 606 $aFood science$2fast$3(OCoLC)fst02003714 606 $aAgriculture$2fast$3(OCoLC)fst00801355 606 $aAgriculture$xEnvironmental aspects$2fast$3(OCoLC)fst00801499 606 $aGeologia$2thub 606 $aCiències ambientals$2thub 608 $aPeriodicals.$2fast 608 $aPeriodicals.$2lcgft 608 $aRevistes electròniques.$2thub 615 0$aAgriculture 615 0$aAgriculture$xEnvironmental aspects 615 0$aFood science. 615 6$aAgriculture 615 6$aAgriculture$xAspect de l'environnement 615 6$aScience des aliments. 615 7$aFood science. 615 7$aAgriculture. 615 7$aAgriculture$xEnvironmental aspects. 615 7$aGeologia. 615 7$aCiències ambientals. 676 $a630 712 02$aAmerican Society of Agronomy, 712 02$aCrop Science Society of America, 801 0$bAU@ 801 1$bAU@ 801 2$bOCLCO 801 2$bOCLCF 801 2$bDLC 801 2$bCUV 801 2$bOCL 801 2$bUKMGB 801 2$bDLC 801 2$bVT2 801 2$bS2H 801 2$bDLC 801 2$bOCLCQ 801 2$bUAB 801 2$bDLC 801 2$bLUU 801 2$bTOH 801 2$bAUD 801 2$bSFB 801 2$bUBY 801 2$bOCLCL 906 $aJOURNAL 912 $a9910330718903321 996 $aAgrosystems, geosciences & environment$92191772 997 $aUNINA