LEADER 05644nam 2200757Ia 450 001 9911019715103321 005 20200520144314.0 010 $a9786610270309 010 $a9781280270307 010 $a1280270306 010 $a9780470340080 010 $a0470340088 010 $a9780470855720 010 $a047085572X 010 $a9780470855737 010 $a0470855738 035 $a(CKB)111056485556224 035 $a(EBL)146234 035 $a(SSID)ssj0000080455 035 $a(PQKBManifestationID)11125530 035 $a(PQKBTitleCode)TC0000080455 035 $a(PQKBWorkID)10096288 035 $a(PQKB)10863956 035 $a(MiAaPQ)EBC146234 035 $a(OCoLC)85820888 035 $a(Perlego)2763594 035 $a(EXLCZ)99111056485556224 100 $a20021115d2003 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging service level quality across wireless and fixed networks /$fPeter Massam 210 $aChichester $cWiley$dc2003 215 $a1 online resource (182 p.) 300 $aDescription based upon print version of record. 311 08$a9780470848487 311 08$a0470848480 320 $aIncludes bibliographical references and index. 327 $aMANAGING SERVICE LEVEL QUALITY ACROSS WIRELESS AND FIXED NETWORKS; Contents; Preface; List of Figures; List of Test Figures; List of Tables; Acknowledgments; Introduction; 1 Managing Service Level Quality in Fixed Networks; 1.1 Relevance; 1.2 Scope; 1.3 Summary; 2 History; 2.1 Summary; 2.2 Traditional Network Management; 2.2.1 OSI Functional Areas; 2.2.2 Network Management Features Deemed Most Important (1992); 2.2.3 Network Management Features Deemed Most Important (2000); 2.2.4 Automated Tools Requirement; 2.3 Simple Network Management Protocol (SNMP); 2.3.1 SNMP Origins 327 $a2.3.2 SNMP (Renamed SNMP v1)2.3.3 SNMP Version 2 (SNMP v2c); 2.3.4 SNMP Version 3 (SNMPv3); 2.4 Management Information Base (MIB-I, MIB-II and extensions); 2.4.1 Client Applications - A Definition; 2.4.2 SMI Directory Tree; 2.4.3 MIB-II Groups; 2.4.4 Application Identification; 2.5 RMON and RMON2; 2.5.1 RMON2 MIB Location; 2.5.2 RMON2 MIB Groups; 2.5.3 RMON2 MIB Capabilities; 2.5.4 RMON2 Limitations; 2.6 Common Management Information Services (CMIS); 2.6.1 Summary; 2.6.2 Attempts to Combine CMIP and SNMP; 2.6.3 OSI Management Model Overview; 2.6.4 Considerations and Concerns 327 $a2.6.5 CMIS Capabilities3 Current Standards; 3.1 Systems Management System (SMS); 3.2 Applications Response Measurement; 3.2.1 Objections to ARM; 3.3 Common Information Model (CIM); 3.3.1 The CIM Model; 3.3.2 CIM Specification; 3.3.3 CIM Schema; 3.3.4 CIM Capabilities in the Future; 3.3.5 CIM Capabilities Today; 3.4 The SLA Factor; 3.4.1 SLA Factors Deemed Most Important (2000); 4 Latest Developments; 4.1 Application Instrumentation; 4.2 Network Probes (or X-ray Tools); 4.2.1 Capabilities; 4.2.2 Limitations and Constraints; 4.2.3 Summary; 4.3 Active Monitoring (or Capture and Playback) 327 $a4.3.1 Differences between Active and Passive Monitoring4.3.2 Simple Network Access Methods; 4.3.3 Strengths of Capture and Playback; 4.3.4 Active Considerations; 4.4 Passive Monitoring (or Client Capture); 4.4.1 Strengths of Client Capture; 4.4.2 Passive Considerations; 4.5 The NIMI Project; 4.5.1 NIMI Project Overview; 4.5.2 NIMI Architecture; 4.5.3 Lessons Learnt from NIMI; 5 A Model Agent; 5.1 Agent Architecture; 5.1.1 What is an Agent?; 5.1.2 Endpoint and Server Functions; 5.2 TCP Flows; 5.3 Summary; 6 An Integration Model; 6.1 Why Integrate?; 6.2 Application-level Traps 327 $a6.2.1 Application Thresholds6.3 Root Cause Analysis - An Example; 6.3.1 Case Study; 6.4 Bi-directional Interaction; 6.4.1 Transactional Breakdown; 6.4.2 Challenges and Possible Solutions; 7 Application Performance in a Nutshell; 7.1 Synopsis of Mechanisms; 7.2 Summary; 8 Service Level Quality across Fixed and Wireless Networks; 8.1 Relevance; 8.2 Scope; 8.3 Summary; 9 Wireless Architectures; 9.1 Summary; 9.2 GSM (or 2G) Networks; 9.2.1 GSM Architecture; 9.2.2 The Radio Link Function; 9.2.3 The Network Function; 9.2.4 Integrated Voice and Data Services; 9.3 GPRS (or 2.5G) Networks 327 $a9.3.1 GPRS Architecture 330 $aQoS (Quality of Service) and Network Management are old topics. However, the fusion of IP style multimedia and wireless networks (3G) means that network managers who might previously have dealt with one or the other, must now manage and provide service guarantees for the both. This is where Managing Service Level Quality across Wireless and Fixed Networks steps in...It begins by examining the mechanisms that already existed in fixed IP data networks prior to the introduction of probe and agent technology. A look at these later developments is then supplemented with a real-world scenario of 606 $aComputer networks$xManagement 606 $aWireless communication systems$xManagement 606 $aCell phone systems$xManagement 606 $aCustomer services 615 0$aComputer networks$xManagement. 615 0$aWireless communication systems$xManagement. 615 0$aCell phone systems$xManagement. 615 0$aCustomer services. 676 $a384.5 676 $a621.3821 676 $a658.8/4 700 $aMassam$b Peter$01842011 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911019715103321 996 $aManaging service level quality across wireless and fixed networks$94421943 997 $aUNINA LEADER 05368nam 2200697Ia 450 001 9911019986903321 005 20200520144314.0 010 $a9786610251728 010 $a9781280251726 010 $a1280251727 010 $a9780470299401 010 $a0470299401 010 $a9780470855126 010 $a0470855126 010 $a9780470855119 010 $a0470855118 035 $a(CKB)111086906272408 035 $a(EBL)175031 035 $a(OCoLC)437250581 035 $a(SSID)ssj0000206143 035 $a(PQKBManifestationID)11217694 035 $a(PQKBTitleCode)TC0000206143 035 $a(PQKBWorkID)10212447 035 $a(PQKB)11604499 035 $a(MiAaPQ)EBC175031 035 $a(Perlego)2765046 035 $a(EXLCZ)99111086906272408 100 $a20020524d2002 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aM-profits $emaking money from 3G services /$fTomi T. Ahonen 210 $aHoboken, NJ $cJ. Wiley$dc2002 215 $a1 online resource (378 p.) 300 $aDescription based upon print version of record. 311 08$a9780470847756 311 08$a0470847751 320 $aIncludes bibliographical references and index. 327 $am-Profits; About the Author; Contents; Foreword; Acknowledgements; 1 Intro to m-Profits: Show me the money; 1.1 Soup du jour is alphabet soup; 1.2 For whom; 1.3 Usage; 1.4 Start me up; 2 Characteristics of Mobile Services: What makes them different; 2.1 Value in mobile services; 2.2 Other attributes of 3G services; 2.3 Service formulae; 2.4 At last on attributes; 3 Mobile Phone the Most Personal Device: Cannot live without it; 3.1 First universal gadget - the wristwatch; 3.2 Science fiction is here today; 3.3 Mobile phone is the most personal device of all time 327 $a3.4 Near future evolution of mobile phones3.5 Nobody does it better; 4 Micro-payments: The magical key to content revenues; 4.1 How the Internet evolved to adjust to access devices; 4.2 Fundamental curves; 4.3 Billing on the fixed Internet; 4.4 Mobile Internet billing is exactly the opposite; 4.5 Customers and money will move content; 4.6 Keep charges below the pain threshold; 4.7 Money money money; 5 The 5 M's of 3G Services: Recipe for killer cocktails; 5.1 The 5 M's; 5.2 Movement - escaping the fixed place; 5.3 Moment - expanding the concept of time; 5.4 Me - extending me and my community 327 $a5.5 Money - expending financial resources5.6 Machines - empowering devices and gadgets; 5.7 Using the 5 M's to build value to a service; 5.8 The killer app in 3G; 5.9 Finally on the 5 M's; 6 The Profits of Movement Services: Escaping the fixed place; 6.1 Guiding services; 6.2 Adding value to travelling life; 6.3 Translation services; 6.4 Business services around Movement; 6.5 Telehealth services; 6.6 Synchronising gadgets; 6.7 Services for employees; 6.8 My services travel with me - VHE (Virtual Home Environment); 6.9 Real services today on Movement; 6.10 Moving on up 327 $a7 The Profits of Mobile Services: Expanding the concept of time7.1 Mobile entertainment; 7.2 Repackaging serial content; 7.3 Mobile information and infotainment; 7.4 Mobile banking; 7.5 Mobile games; 7.6 Real services today on the Moment attribute; 7.7 Last moment on Moment; 8 The Profits of 'Me' Services; 8.1 Rich calls; 8.2 Personalising calls; 8.3 Show Me; 8.4 Video calls; 8.5 CRM - Customer Relationship Management; 8.6 Messaging and love life; 8.7 Communities; 8.8 Mobile chat; 8.9 Adult entertainment; 8.10 Real services today on Me; 8.11 I'm that type of guy 327 $a9 The Profits of Money Services: Expending financial resources9.1 m-Commerce; 9.2 Selling digital content; 9.3 Mobile advertising (mAd); 9.4 When ads become content; 9.5 Viral marketing; 9.6 Call to action in mAd; 9.7 User created content; 9.8 Real services today around Money; 9.9 Got your money; 10 The Profits of Machine Services: Empowering gadgets and devices; 10.1 Automobile telematics; 10.2 Remote views; 10.3 Remote control; 10.4 Law enforcement; 10.5 Feedback systems; 10.6 Other machine services; 10.7 Real services today around the Machines attribute; 10.8 Blockbuster 327 $a11 Money Patterns in Cellular Networks: The 'hockey stick' curves 330 $aUMTS as a technology allows for exciting new applications of some of the best ideas of services in the fixed telecoms, cellular/mobile telecoms, and internet environments, with many revolutionary new possibilities which simply do not exist in the current media and communications vehicles.The current worldwide interest in UMTS/3G is driven partly by the iminent roll-out of the new infrastructure during 2002/3. The general consensus in the telecoms industry is that that services will be driving this new UMTS/3G industry, and with no historical reference points, a large worldwide demand exists fo 606 $aCell phone services industry 606 $aMobile communication systems 615 0$aCell phone services industry. 615 0$aMobile communication systems. 676 $a384.5 676 $a658.8/4 700 $aAhonen$b Tomi T$01838099 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911019986903321 996 $aM-profits$94417187 997 $aUNINA