LEADER 02422nam 2200541 a 450 001 9911007384503321 005 20221020154547.0 010 $a9781523148295 010 $a1523148292 010 $a9781780175126 010 $a1780175124 010 $a9781780175119 010 $a1780175116 035 $a(CKB)4100000011358285 035 $a(MiAaPQ)EBC6267748 035 $a(OCoLC)1456998760 035 $a(OCoLC-P)1456998760 035 $a(CaSebORM)9781780175126 035 $a(Perlego)1637438 035 $a(EXLCZ)994100000011358285 100 $a20201120d2020 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBusiness analysis /$fDebra Paul and James Cadle 205 $aFourth edition. 210 1$aSwindon, United Kingdom :$cBCS Learning & Development Limited,$d2020. 215 $a1 online resource (439 pages) $cillustrations 320 $aIncludes bibliographical references and index. 330 8 $aAll organisations need to respond to the challenges within today?s highly competitive global economy. Business analysts are at the forefront of these responses, enabling the development of practical, creative and financially sound solutions that address business problems and grasp new opportunities. The fourth edition of this bestselling publication provides comprehensive guidance for business analysts, encompassing the essential concepts, frameworks and techniques needed to provide professional business analysis services. Key topics covered include the strategic context, investigating business situations, managing stakeholders, improving processes and defining requirements. New topics in this edition include the service view of business analysis, the strategic context and enterprise architecture, customer experience analysis and design thinking.--$cProvided by publisher. 606 $aBusiness analysts 606 $aBusiness planning 606 $aOrganizational effectiveness 615 0$aBusiness analysts. 615 0$aBusiness planning. 615 0$aOrganizational effectiveness. 676 $a658.4012 700 $aPaul$b Debra$01013647 702 $aCadle$b James 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911007384503321 996 $aBusiness analysis$94392335 997 $aUNINA