LEADER 02973nam 2200661Ia 450 001 9911006734903321 005 20200520144314.0 010 $a9786611013912 010 $a9781281013910 010 $a1281013919 010 $a9780080496351 010 $a0080496350 035 $a(CKB)111087027781336 035 $a(EBL)296782 035 $a(OCoLC)808616037 035 $a(SSID)ssj0000197167 035 $a(PQKBManifestationID)12030044 035 $a(PQKBTitleCode)TC0000197167 035 $a(PQKBWorkID)10160288 035 $a(PQKB)10777943 035 $a(MiAaPQ)EBC296782 035 $a(CaSebORM)9780750654852 035 $a(OCoLC)820036574 035 $a(OCoLC)ocn820036574 035 $a(EXLCZ)99111087027781336 100 $a20020827d2002 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging technology in the operations function /$fDavid Loader and Graeme Biggs 205 $a1st edition 210 $aOxford ;$aBoston $cButterworth-Heinemann$d2002 215 $a1 online resource (246 p.) 225 1 $aOperations management series 300 $aIncludes index. 311 08$a9780750654852 311 08$a0750654856 327 $aFront Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology - processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index 330 $a'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts.The use of technology is one of th 410 0$aOperations management series (Securities Institute) 606 $aFinancial services industry$xData processing 606 $aFinancial services industry$xManagement 606 $aInformation technology$xManagement 615 0$aFinancial services industry$xData processing. 615 0$aFinancial services industry$xManagement. 615 0$aInformation technology$xManagement. 676 $a332.1068 700 $aLoader$b David$01598045 701 $aBiggs$b Graeme$01822807 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9911006734903321 996 $aManaging technology in the operations function$94389216 997 $aUNINA