LEADER 01452oam 2200397 a 450 001 9910701494903321 005 20141120153426.0 035 $a(CKB)5470000002418124 035 $a(OCoLC)775495129 035 $a(EXLCZ)995470000002418124 100 $a20120207d2012 ua 0 101 0 $aeng 135 $aurbn||||m|||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 12$aA call to action report of the National Park Service$b[electronic resource] $ehearing before the Subcommittee on National Parks of the Committee on Energy and Natural Resources, United States Senate, One Hundred Twelfth Congress, first session ... September 21, 2011 210 1$aWashington :$cU.S. G.P.O.,$d2012. 215 $a1 online resource (iii, 45 pages) 225 1 $aS. hrg. ;$v112-225 300 $aTitle from title screen (viewed on Feb. 7, 2012). 300 $aPaper version available for sale by the Supt. of Docs., U.S. G.P.O. 517 $aCall to action report of the National Park Service 606 $aNational parks and reserves$zUnited States$xManagement 615 0$aNational parks and reserves$xManagement. 801 0$bGPO 801 1$bGPO 801 2$bSEN 801 2$bGPO 801 2$bOCLCQ 801 2$bOCLCO 801 2$bGPO 906 $aBOOK 912 $a9910701494903321 996 $aA call to action report of the National Park Service$93484874 997 $aUNINA LEADER 04640nam 22005293 450 001 9910993925303321 005 20250905110047.0 010 $a1-04-036487-X 010 $a1-003-31866-5 010 $a1-04-036488-8 035 $a(MiAaPQ)EBC31879531 035 $a(Au-PeEL)EBL31879531 035 $a(CKB)38380051600041 035 $a(OCoLC)1482097967 035 $a(ODN)ODN0011522500 035 $a(EXLCZ)9938380051600041 100 $a20250415d2025 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aGoverning Street-Level Bureaucracies $eThe Organizational Shaping of Caseworkers 205 $a1st ed. 210 1$aOxford :$cTaylor & Francis Group,$d2025. 210 4$d©2025. 215 $a1 online resource (167 pages) 225 1 $aRoutledge Studies in the Sociology of Work, Professions and Organisations Series 311 08$a1-03-233194-1 327 $aCover -- Half Title -- Series Information -- Epigraph -- Title Page -- Copyright Page -- Table of Contents -- List of Illustrations -- Preface -- 1 Introduction: Governing Street-Level Bureaucracies -- Introduction -- NPM, Post-NPM, and Nested Governance -- Street-level Bureaucracies and Discretion -- Aim and Purpose -- The Swedish Case -- Data and Method -- Outline of the Book -- 2 Normative Governance in Street-Level Bureaucracies -- Introduction -- Street-level Agency and Normative Governance -- Governance By Discourse -- Governance By Emotions -- Governance By Peers -- Governance By Numbers, Colours, and Symbols -- Conclusion -- 3 The Organizational Context -- Introduction -- The Policy Context -- The Public Governance Context -- Organizational Governance -- The Occupational Context -- Conclusion -- 4 Governance By Discourse -- Introduction -- Governance By Discourse in the SIA -- Storytelling in the SIA -- Governance By Discourse in the PES -- Storytelling in the PES -- Conclusion -- 5 Governance By Emotions -- Introduction -- Emotions in Street-Level Bureaucracies -- Governance By Emotions in the SIA -- Governance By Emotions in the PES -- Conclusion -- 6 Governance By Peers -- Introduction -- Teamwork in the SIA -- Teamwork as Management Technology -- Introduction of Teamwork in the SIA -- Team Creation as Normative Governance of Caseworkers -- Teamwork as Peer Governance -- Teamwork as a Combination of Vertical and Horizontal Governance Mechanisms -- Collegiality in the PES -- A Practice- and Experience-Based Professionalism -- Building Office Culture Bottom-Up -- Collegial Support: the Role of the Work Group -- Conclusion -- Notes -- 7 Governance By Numbers, Colours, and Symbols -- Introduction -- Numbers, Colours and Symbols in the SIA -- Numbers and Peer Control -- Colour Coding Subjectivities -- Symbols for a Sharing Culture. 327 $aNumbers, Colours, and Symbols in the PES -- Numbers for Control -- Colours to Amplify Numbers -- The Symbol of the Ideal Employee -- Conclusion -- 8 Caseworker Subjectivities and Responses to Governance -- Introduction -- Organizational Conditioning of Caseworker Subjectivity -- Performing Subjectivities -- Malleable Caseworkers at SIA -- Sturdy Caseworkers at PES -- Responses to Governance -- Organizational Loyalty and Shunned Discretion -- Scepticism of Managerialism and Embraced Discretion -- Caseworkers' Self-Governance -- Conclusion -- 9 Conclusion -- Introduction -- Organizational Shaping of Caseworker Subjectivity -- Vertical and Horizontal Shaping of Caseworker Subjectivity -- Post, Layered, and Nested Governance -- Concluding Remarks -- References -- Index. 330 $aThis book examines how caseworkers are governed in today's street-level bureaucracies. It redefines our understanding of public sector governance by highlighting the subtle, informal, and everyday forms of organizational governance that shape caseworkers' subjectivities beyond formal policies and professional identities. 410 0$aRoutledge Studies in the Sociology of Work, Professions and Organisations Series 606 $aSocial case work$3http://id.loc.gov/authorities/subjects/sh85123912 606 $aOrganizational sociology$3http://id.loc.gov/authorities/subjects/sh91002392 615 0$aSocial case work 615 0$aOrganizational sociology 676 $a352.14 700 $aJacobsson$b Kerstin$0870030 701 $aJohansson$b Håkan$01815334 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910993925303321 996 $aGoverning Street-Level Bureaucracies$94370222 997 $aUNINA