LEADER 04749nam 22006135 450 001 9910983070403321 005 20250212115258.0 010 $a9783031816468$beBook 010 $a9783031816475$b(ebook) 010 $a3031816471 024 7 $a10.1007/978-3-031-81647-5 035 $a(MiAaPQ)EBC31907460 035 $a(Au-PeEL)EBL31907460 035 $a(CKB)37523057200041 035 $a(DE-He213)978-3-031-81647-5 035 $a(OCoLC)1500645372 035 $a(EXLCZ)9937523057200041 100 $a20250212d2025 u| 0 101 0 $aeng 135 $aurcn#---mu|u| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aBanking on (Artificial) Intelligence $eNavigating the Realities of AI in Financial Services /$fby Theodora Lau 205 $a1st ed. 2025. 210 1$aCham :$cSpringer Nature Switzerland :$cImprint: Palgrave Macmillan,$d2025. 215 $a1 online resource (xvii, 216 pages) 311 08$a9783031816468 311 08$a3031816463 320 $aIncludes bibliographies and index. 327 $aChapter 1: Introduction -- Chapter 2: The rise of AI and generative AI -- Chapter 3: The key pillars of responsible AI -- Chapter 4: Size matters when adopting and scaling AI -- Chapter 5: Trust and evolution of risk -- Chapter 6: Representation matters -- Chapter 7: Future of work -- Chapter 8: Win at all costs? -- Chapter 9: Ownership, rights, and governance -- Chapter 10: Trustworthy and Human-Centered AI. 330 $aThere is no lack of hype around artificial intelligence. We have only begun to scratch the surface of what this powerful technology can do. While tech and financial services become more intertwined, cutting through the noise has become more difficult but also more crucial. As a technology, AI is essential to advancing innovation, to creating efficiencies, and enhancing productivity while capturing opportunities by both incumbent financial institutions as well as fintechs. But it also comes with risks and potential for biases and disinformation, that can deepen inequalities and erode trust in our society. Responsible innovation must become part of our DNA and not as an afterthought. This book provides a tailored overview of what AI specifically means for financial services, a highly regulated yet also disrupted industry. It investigates the current state of AI applications in financial services today along with the state of funding and partnerships between tech and banking industries. It also examines the key pillars of responsible AI and the importance of keeping humans in the loop. The book takes a deep dive into the use cases in the financial services industry, the challenges and opportunities, and the fragmented regulatory landscape. How can we effectively assess risks, and balance innovation and customer centricity with trust in AI in financial services? Can smaller organizations reap the benefits of the technology? How can institutions deploy AI responsibly and securely, and promote a fairer and more equitable future for more people? While data is about bits and bytes, the realities of AI is very much human. This book will help spark dialogue and collaboration as we journey into the future. Theodora Lau is the founder of Unconventional Ventures, a public speaker, and an advisor. She is the co-author of The Metaverse Economy (2023) and Beyond Good (2021), and host of One Vision, a podcast on fintech and innovation. Her monthly column on FinTech Futures explores the intersection of financial services, tech, and humanity. She was named one of American Banker?s Most Influential Women in FinTech in 2023. She is a regular contributor and commentator for top industry events and publications, including Finovate, American Banker, BBC News, Fintech Times, and The Power 50. Her work has also been published by the Journal of Digital Banking, The Banker, MIT Tech Review, and Harvard Business Review. 606 $aFinancial engineering 606 $aFinancial services industry 606 $aArtificial intelligence 606 $aFinancial Technology and Innovation 606 $aFinancial Services 606 $aArtificial Intelligence 615 0$aFinancial engineering. 615 0$aFinancial services industry. 615 0$aArtificial intelligence. 615 14$aFinancial Technology and Innovation. 615 24$aFinancial Services. 615 24$aArtificial Intelligence. 676 $a332 676 $a658.15 700 $aLau$b Theodora$c(Fintech expert)$01801707 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bCaOWtL 906 $aBOOK 912 $a9910983070403321 996 $aBanking on (Artificial) Intelligence$94347087 997 $aUNINA