LEADER 05194nam 2200613Ka 450 001 9910971960603321 005 20101115152719.0 010 $a1-280-77162-3 010 $a9786613682390 010 $a1-84950-528-4 035 $a(CKB)1000000000765298 035 $a(EBL)453270 035 $a(OCoLC)609843565 035 $a(SSID)ssj0000401403 035 $a(PQKBManifestationID)11973041 035 $a(PQKBTitleCode)TC0000401403 035 $a(PQKBWorkID)10422421 035 $a(PQKB)11476661 035 $a(MiAaPQ)EBC453270 035 $a(Au-PeEL)EBL453270 035 $a(CaPaEBR)ebr10310682 035 $a(UtOrBLW)bslw06320198 035 $a(PPN)170245292 035 $a(EXLCZ)991000000000765298 100 $a20101115d2008 uy 0 101 0 $aeng 135 $aurun||||||||| 181 $ctxt 182 $cc 183 $acr 200 00$aAdvances in library administration and organization$hVol. 26 /$fedited by Edward D. Garten ... [et al.] 205 $a1st ed. 210 $aBingley, UK $cJAI Press ;$aAmsterdam $cElsevier$d2008 215 $a1 online resource (381 p.) 225 0 $aAdvances in library administration and organization,$x0732-0671 300 $aIncludes indexes. 311 08$a0-7623-1488-5 320 $aIncludes bibliographical references and indexes. 327 $aTransforming the rational perspective on skill development : the Dreyfus model in library reference work / Jennifer K. Sweeney -- Faculty status, tenure, and compensating wage differentials among members of the Association of Research Libraries / Deborah Lee -- The professional development of small community librarians in Texas : a qualitative study of the female experience / Belinda Boon -- Academic library directors in the eyes of hiring administrators : a comparison of the attributes, qualifications, and competencies desired by chief academic officers with those recommended by academic library directors / Gary Neil Fitsimmons -- Determining the reliability and validity of service quality scores in a public library context : a confirmatory approach / John Patrick Green -- Corporate culture and the individual in perspective / Charles B. Osburn -- Breaking out of sacred cow culture : the relationship of professional advice networks to receptivity to innovation in academic librarians / H. Frank Cervone. 330 $aThis collection of essays is designed to challenge working administrators and researchers to look more closely at their operations and consider again how they develop people and the organizations in which they work. It leads off with an article on skill development in reference service using a holistic approach to analyze reference in context. Then comes an article on the importance of organizational culture in defining service organizations in general and libraries in particular. It argues that when one considers libraries in this light, the importance of a strong ethical framework becomes evident in our institutions. The third article looks at advice networks, and addresses the importance that contacts within and outside of the library in which we work and within and outside of our profession play on individual's receptivity to innovation.The next three articles relate to personnel matters. The first discusses issues relating to the relationship between faculty status and tenure and salaries in academic libraries. This is followed by a piece that looks at the development of leaders for small, rural libraries, most of whom will not have formal training in librarianship. A third piece analyzes the criteria for selecting academic library directors that are considered important by those administrators who oversee this key leadership position.We then close with an article that looks at the validity of SERVQUAL as applied to a large public library system. LibQUAL+, an adaptation of SERVQUAL designed for use in academic libraries has become a staple in our literature for years, but there is little available that really turns a critical eye to the use of this important tool. This article will perhaps begin a healthy discussion about how this tool is applied in our libraries and how the results have been used in library operations.As always, this volume of Advances attempts to look at what it is we do as managers and to bring research and theory into our operations. It is designed to combine the practical and the theoretical in a way that will inform working managers and provide interesting questions for those engaged in research about library organizations. 606 $aLanguage Arts & Disciplines$xLibrary & Information Science$xGeneral$2bisacsh 606 $aLibrary, archive & information management$2bicssc 606 $aLibrary administration 615 7$aLanguage Arts & Disciplines$xLibrary & Information Science$xGeneral. 615 7$aLibrary, archive & information management. 615 0$aLibrary administration. 676 $a025.1 701 $aGarten$b Edward D$01858842 801 0$bUtOrBLW 801 1$bUtOrBLW 906 $aBOOK 912 $a9910971960603321 996 $aAdvances in library administration and organization$94461739 997 $aUNINA