LEADER 02668oam 2200589I 450 001 9910971785803321 005 20251117090031.0 010 $a1-138-27745-2 010 $a1-315-25952-4 010 $a1-351-94930-6 024 7 $a10.4324/9781315259529 035 $a(CKB)3710000001081282 035 $a(MiAaPQ)EBC4816753 035 $a(Au-PeEL)EBL4816753 035 $a(CaPaEBR)ebr11355940 035 $a(CaONFJC)MIL996930 035 $a(OCoLC)975225867 035 $a(OCoLC)974711058 035 $a(EXLCZ)993710000001081282 100 $a20180706e20162003 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aConsumer product guarantees /$fChristian Twigg-Flesner 205 $a1st ed. 210 1$aAbingdon, Oxon :$cRoutledge,$d2016. 215 $a1 online resource (240 pages) 300 $aFirst published 2003 by Ashgate Publishing. 311 08$a0-7546-2186-3 311 08$a1-351-94931-4 320 $aIncludes bibliographical references and index. 327 $a1. Guarantees, product quality, and consumer protection -- 2. The characteristics of consumer guarantees -- 3. Manufacturers' guarantees and information about product quality -- 4. The role of guarantees as an informal redress mechanism -- 5. A legal framework for guarantees -- 6. A signalling framework : the U.S. Magnuson-Moss Warranty Act 1975 -- 7. E.C. law and consumer guarantees -- 8. Consumer guarantees in English law -- 9. Consumer product guarantees : conclusions. 330 $aConsumer Product Guarantees presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour, marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. There then follows an analysis of English and EC provisions on guarantees, as well as of relevant US law. 606 $aWarranty$zGreat Britain 606 $aConsumer protection$zEuropean Union countries 606 $aWarranty$zEuropean Union countries 606 $aConsumer protection$zGreat Britain 615 0$aWarranty 615 0$aConsumer protection 615 0$aWarranty 615 0$aConsumer protection 676 $a343.4107/1 700 $aTwigg-Flesner$b Christian$f1975-,$0292531 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910971785803321 996 $aConsumer product guarantees$94489164 997 $aUNINA