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005 20200520144314.0
010   $a9786612102202
010   $a9781282102200
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010   $a9780814410356
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100   $a20080410d2009      uy         0
101 0 $aeng
135   $aurunu|||||
181   $ctxt
182   $cc
183   $acr
200 10$aWorking with difficult people /$fWilliam Lundin, Kathleen Lundin, and Michael S. Dobson
205   $a2nd ed.
210   $aNew York $cAMACOM$dc2009
215   $a1 online resource (128 p.)
225 1 $aWorkSmart
300   $aIncludes index.
311 08$a9780814401682 
311 08$a0814401686 
327   $aHow difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people.
330   $aExtensively updated, a must-have guide to handling the most challenging coworkers.
606   $aConflict management$vCase studies
606   $aInterpersonal relations$vCase studies
606   $aInterpersonal conflict$vCase studies
615  0$aConflict management
615  0$aInterpersonal relations
615  0$aInterpersonal conflict
676   $a650.1/3
700   $aLundin$b William$f1923-$01796046
701   $aLundin$b Kathleen$f1935-$01796047
701   $aDobson$b Michael Singer$01652328
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910967500603321
996   $aWorking with difficult people$94337622
997   $aUNINA