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100   $a20110321d2011      uy         0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aUtility management for water and wastewater operators /$fFrederick Bloetscher
205   $a1st ed.
210   $aDenver, Colo. $cAmerican Water Works Association$d2011
215   $a1 online resource (495 p.)
300   $aDescription based upon print version of record.
311 08$a1-58321-823-8 
320   $aIncludes bibliographical references and index.
327   $a""UTILITY MANAGEMENT FOR WATER AND WASTEWATER OPERATORS""; ""Table of Contents""; ""About the Author""; ""Acknowledgments""; ""Preface""; ""Introduction""; ""Regulations Affecting Water and Wastewater Operations""; ""Water and Wastewater Operations""; ""Planning for Operations and Maintenance of Assets""; ""Employment Rules and Managing Employees""; ""Supervision of Operations""; ""Management of the Utility""; ""Utility Planning""; ""Developing the Capital Improvement Plan""; ""Capital Construction""; ""Capital Funding Mechanisms""; ""Cost of Service Delivery""
327   $a""Methods for the Establishment of Rates, Fees, and Charges""""Financial Policies and Evaluations of Financial Health of the Utility""; ""Customer Service and Public Relations""; ""Public Responsibility""; ""Index""
330   $aThe book gives you an excellent understanding of the responsibilities and functions of the water or wastewater utility manager. You'll get methods, techniques, step-by-step plans, and more to shorten your learning curve and help you in your new position in water or wastewater utility management. This book introduces water utility management principles and practices to new managers, as well as anyone who wishes to move into utility management. The book explains the organization, management, and function of water and wastewater systems; regulations, operations and governance; capital funding, fees, and rates; and personnel, finance, customer service, planning, and public responsibility. Includes a CD containing the appendixes.
606   $aWaterworks
606   $aWater utilities$xManagement
606   $aWater-supply
606   $aSewerage
615  0$aWaterworks.
615  0$aWater utilities$xManagement.
615  0$aWater-supply.
615  0$aSewerage.
676   $a363.6/1068
700   $aBloetscher$b Frederick$01671353
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910966520203321
996   $aUtility management for water and wastewater operators$94466730
997   $aUNINA