LEADER 04514nam 2200817Ia 450 001 9910966334703321 005 20250414173429.0 010 $a9781412982719 (ebook) :$dNo price 010 $a9781782689980 010 $a1782689982 010 $a9781452261768 010 $a1452261768 010 $a9781412982719 010 $a1412982715 035 $a(CKB)3460000000020981 035 $a(EBL)996651 035 $a(OCoLC)815785963 035 $a(SSID)ssj0000489532 035 $a(PQKBManifestationID)12166846 035 $a(PQKBTitleCode)TC0000489532 035 $a(PQKBWorkID)10458975 035 $a(PQKB)11214008 035 $a(MiAaPQ)EBC996651 035 $a(OCoLC)676912928 035 $a(StDuBDS)EDZ0000019180 035 $a(PPN)227910451 035 $a229110 035 $a(EXLCZ)993460000000020981 100 $a20070302d2008 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 00$aInternational handbook of practice-based performance management /$fedited by Patria de Lancer Julnes ... [et al.] 205 $a1st ed. 210 $aLos Angeles $cSAGE$dc2008 215 $a1 online resource (xxi, 534 p.) $cill 300 $aDescription based upon print version of record. 311 08$a9781322307145 311 08$a1322307148 311 08$a9781412940122 311 08$a1412940125 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; Prologue; Acknowledgments; PART I: State of the Art; 1 - Emerging Developments in Performance Measurement; 2 - Assessing Performance in Nonprofit Service Agencies; 3 Performance; PART II: Using Performance Information to Improve Program Performance and Accountability; 4 - Can Performance Measurement Support Program Performance Improvement and Accountability?; 5 - Using Performance Measurement and Competition to Make Administrations Accountable; 6 Recognizing Credible Performance Reports; 7 - Advancing Performance Measurement and Management for Accountability 327 $a8 - Analyzing Performance DataPART III: Informing and Involving Citizens and Other Stakeholders; 9 - Making Performance Measurement Relevant: Informing and Involving Stakeholders in Performance Measurement; 10 - Citizen-Involved Performance Measurement; 11 - Performance Measurement and Educational Accountability; 12 - Experience With Trained Observers in Transition and Developing Countries; 13 - Helping Government Measure Up; PART IV: Performance Budgeting; 14 - Performance Budgeting Internationally; 15 - Performance-Based Budgeting in Latin and South America 327 $a16 - Performance-Based Budgeting in Florida17 - Performance Management and Budgeting in Australia and New Zealand; 18 - Performance-Based Budgeting; PART V: Quality and Performance in Public and Nonprofit Organizations; 19 - The Integration of Quality and Performance; 20 - Quality and Performance Management; 21 - Performance Information of High Quality; 22 - Applying the Common Assessment Framework in Europe; PART VI: Pulling it All Together; 23 - Creating and Sustaining a Results-Oriented Performance Management Framework; Index; About the Editors; About the Contributors 330 8 $aA combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad, this text represents the most notable examples of performance measurement in Canada, Latin America and Eastern Europe, and supports the integration of theory and practice, with linked chapters. 606 $aGovernment productivity 606 $aAdministrative agencies$xManagement 606 $aAdministrative agencies$xAuditing 606 $aNonprofit organizations$xManagement 606 $aOrganizational effectiveness 606 $aTotal quality management 606 $aPerformance$xMeasurement 615 0$aGovernment productivity. 615 0$aAdministrative agencies$xManagement. 615 0$aAdministrative agencies$xAuditing. 615 0$aNonprofit organizations$xManagement. 615 0$aOrganizational effectiveness. 615 0$aTotal quality management. 615 0$aPerformance$xMeasurement. 676 $a352.3/75 701 $aJulnes$b Patria de Lancer$01814970 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910966334703321 996 $aInternational handbook of practice-based performance management$94369238 997 $aUNINA