LEADER 03444nam 22005894a 450 001 9910965494803321 005 20251116150154.0 010 $a0-8144-2803-7 035 $a(CKB)1000000000023824 035 $a(CtWfDGI)bkb00002029 035 $a(SSID)ssj0000180018 035 $a(PQKBManifestationID)11178137 035 $a(PQKBTitleCode)TC0000180018 035 $a(PQKBWorkID)10148797 035 $a(PQKB)11001617 035 $a(MiAaPQ)EBC3001780 035 $a(Au-PeEL)EBL3001780 035 $a(CaPaEBR)ebr10075568 035 $a(OCoLC)929146580 035 $a(BIP)11102106 035 $a(BIP)9065430 035 $a(EXLCZ)991000000000023824 100 $a20040217d2004 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 10$aInstant messaging rules $ea business guide to managing policies, security, and legal issues for safe IM communication /$fNancy Flynn 205 $a1st ed. 210 $aNew York $cAmerican Management Association$dc2004 215 $axii, 210 p 300 $aTitle from title screen. 311 08$a0-8144-7253-2 320 $aIncludes bibliographical references and index. 327 $aThe case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. 330 $aAs instant messaging (IM) quickly gains popularity, organizations need to address the potentially costly challenges it brings to the workplace. Instant Messaging Rules helps you maximize the business potential of IM technology, while establishing and enforcing essential rules and policies to protect your company. Because IM creates a written, legal record of what goes on in your organization-and its personal use can run the risk of negatively impacting office productivity- Instant Messaging Rules gives you sample policies and best practices for IM usage, covering essential areas like security, training, management, and legal issues. It is an essential, timely guide that will help you take control of this important, cutting-edge tool. 606 $aInstant messaging 606 $aElectronic mail messages 606 $aBusiness communication 615 0$aInstant messaging. 615 0$aElectronic mail messages. 615 0$aBusiness communication. 676 $a651.8/469 700 $aFlynn$b Nancy$f1956-$01799007 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910965494803321 996 $aInstant messaging rules$94475469 997 $aUNINA