LEADER 03476nam 2200709Ia 450 001 9910962930103321 005 20200520144314.0 010 $a9786610969128 010 $a9780309179324 010 $a0309179327 010 $a9781280969126 010 $a1280969121 010 $a9780309111294 010 $a0309111293 035 $a(CKB)1000000000479042 035 $a(EBL)3378283 035 $a(SSID)ssj0000252088 035 $a(PQKBManifestationID)11939270 035 $a(PQKBTitleCode)TC0000252088 035 $a(PQKBWorkID)10176675 035 $a(PQKB)10908165 035 $a(Au-PeEL)EBL3378283 035 $a(CaPaEBR)ebr10194186 035 $a(CaONFJC)MIL96912 035 $a(OCoLC)923277517 035 $a(MiAaPQ)EBC3378283 035 $a(Perlego)4736364 035 $a(EXLCZ)991000000000479042 100 $a20070927d2007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aStrategic management of information and communication technology $ethe United States Air Force experience with Y2K /$fMark Haselkorn, principal investigator ; Policy and Global Affairs, Computer Science and Telecommunications Board Division on Engineering and Physical Sciences, National Research Council of the National Academies 205 $a1st ed. 210 $aWashington, D.C. $cNational Academies Press$dc2007 215 $a1 online resource (xiii, 128 pages) 300 $aDescription based upon print version of record. 311 1 $a9780309111287 311 1 $a0309111285 320 $aIncludes bibliographical references (p. 117-121). 327 $a""Front Matter""; ""PREFACE""; ""CONTENTS""; ""SUMMARY""; ""Chapter 1 Background""; ""Chapter 2 Managing ICT Complexity""; ""Chapter 3 Aligning Organizational and ICT Strategies""; ""Chapter 4 Managing ICT Risk""; ""Chapter 5 Technology Risk as a Socially Embedded Issue""; ""REFERENCES""; ""APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS""; ""APPENDIX B: ABBREVIATIONS AND ACRONYMS""; ""APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPAL INVESTIGATOR"" 330 $aAlthough Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk. 606 $aYear 2000 date conversion (Computer systems)$zUnited States 606 $aSoftware maintenance$zUnited States 606 $aStrategic planning$zUnited States 615 0$aYear 2000 date conversion (Computer systems) 615 0$aSoftware maintenance 615 0$aStrategic planning 676 $a358.400973 700 $aHaselkorn$b Mark P$01810514 712 02$aNational Research Council (U.S.).$bComputer Science and Telecommunications Board. 712 02$aNational Research Council (U.S.).$bPolicy and Global Affairs. 712 02$aNational Research Council (U.S.).$bDivision on Engineering and Physical Sciences. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910962930103321 996 $aStrategic management of information and communication technology$94361875 997 $aUNINA