LEADER 03149oam 2200601I 450 001 9910961828103321 005 20251117081853.0 010 $a1-315-29081-2 010 $a1-315-29079-0 010 $a1-315-29080-4 024 7 $a10.4324/9781315290812 035 $a(CKB)3710000000865272 035 $a(MiAaPQ)EBC4692164 035 $a(Au-PeEL)EBL4692164 035 $a(CaPaEBR)ebr11268718 035 $a(CaONFJC)MIL955903 035 $a(OCoLC)959150588 035 $a(OCoLC)960717876 035 $a(FINmELB)ELB139317 035 $a(BIP)67579746 035 $a(BIP)7843726 035 $a(EXLCZ)993710000000865272 100 $a20180706e20152002 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aManaging emotions in the workplace /$fNeal M. Ashkanasy, Wilfred J. Zerbe, Charmine E.J. Hartel, editors 205 $a1st ed. 210 1$aAbingdon, Oxon :$cRoutledge,$d2015. 215 $a1 online resource (377 pages) $cillustrations 300 $aFirst published 2002 by M.E. Sharpe. 311 08$a0-7656-0938-X 311 08$a0-7656-0937-1 320 $aIncludes bibliographical references and index. 327 $a1. Change -- 2. Conflict/interpersonal -- 3. Decision making -- 4. Emotional labor. 330 $aThe modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field. 606 $aWork$xPsychological aspects$vCongresses 606 $aEmotions$xSocial aspects$vCongresses 615 0$aWork$xPsychological aspects 615 0$aEmotions$xSocial aspects 676 $a158.7 701 $aAshkanasy$b Neal M.$f1945-$01477033 701 $aHartel$b E. J.$f1959-$01865675 701 $aZerbe$b W. J$01858757 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910961828103321 996 $aManaging emotions in the workplace$94472841 997 $aUNINA