LEADER 03623nam 2200625Ia 450 001 9910961245203321 005 20251116190954.0 010 $a1-136-39353-6 010 $a1-281-01429-X 010 $a9786611014292 010 $a0-08-049579-6 035 $a(CKB)1000000000350468 035 $a(EBL)296805 035 $a(OCoLC)437182164 035 $a(SSID)ssj0000300252 035 $a(PQKBManifestationID)11212883 035 $a(PQKBTitleCode)TC0000300252 035 $a(PQKBWorkID)10252090 035 $a(PQKB)10680023 035 $a(MiAaPQ)EBC296805 035 $a(Au-PeEL)EBL296805 035 $a(CaPaEBR)ebr10378828 035 $a(CaONFJC)MIL101429 035 $a(EXLCZ)991000000000350468 100 $a20030407d2004 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aIntroducing management $ea development guide 205 $a2nd ed. /$bKate William and Bob Johnson. 210 $aAmsterdam ;$aLondon $cElsevier/Butterworth-Heinemann$d2004 215 $a1 online resource (361 p.) 300 $aPrevious ed.: / Bob Johnson. 1999. 311 08$a0-7506-5920-3 320 $aIncludes bibliographical references and index. 327 $aCover; Introducing Management; Copyright; Contents; Preface; Learning Structure; Section 1: Managing in Context; Chapter 1. Achieving results; Chapter 2. Managing resources; Chapter 3. Focusing on customers; Chapter 4. Understanding the culture; Chapter 5. Understanding the environment; Section 2: Managing People; Chapter 6. Motivating people; Chapter 7. Leading and delegating; Chapter 8. Managing teams; Chapter 9. Improving performance; Chapter 10. Managing change; Section 3: Managing Activities; Chapter 11. Changing inputs into outputs; Chapter 12. Meeting customer needs 327 $aChapter 13. Planning, organizing and controlling workChapter 14. Managing the workplace; Chapter 15. Making improvements; Section 4: Managing Information; Chapter 16. Solving problems and making decisions; Chapter 17. Recording, storing and retrieving information; Chapter 18. Principles of effective communication; Chapter 19. Communicating effectively - in writing; Chapter 20. Communicating effectively - face-to-face; Section 5: Managing Resources; Chapter 21. Financial information and management control; Chapter 22. Understanding financial accounts; Chapter 23. Preparing and using budgets 327 $aChapter 24. Managing and controlling costs and resourcesAnswers to review questions; Glossary; Index 330 $aA concise and easy-to-read summary of the principles and practice of management for team leaders and line managers. Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and delegate and manage teams to improve performance and successfully manage ch 606 $aManagement$xExaminations$vStudy guides 606 $aIndustrial management$xExaminations$vStudy guides 615 0$aManagement$xExaminations 615 0$aIndustrial management$xExaminations 676 $a658 700 $aWilliams$b Kate$0306688 701 $aJohnson$b Bob$f1947-$01873828 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910961245203321 996 $aIntroducing management$94484079 997 $aUNINA