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100   $a20030513d2004      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe accidental manager $eget the skills you need to excel in your new career /$fGary S. Topchik
205   $a1st ed.
210   $aNew York $cAMACOM, American Management Association$dc2004
215   $a1 online resource (192 p.)
300   $aIncludes index.
311 08$a9780814471807 
311 08$a0814471803 
327   $aPreliminaries; Contents; Acknowledgments; Introduction; Chapter 1. You Are an Accidental Manager; Chapter 2. The All-Time Worst Manager List; Chapter 3. The Key to Success: "Doing Nothing"; Chapter 4. The Platinum Skill of Developing Your Team Members; Chapter 5. The Platinum Skill of Active Listening; Chapter 6. The Platinum Skill of Giving and Receiving Feedback; Chapter 7. The Platinum Skill of Creating a Motivational Climate; Chapter 8. How Organizations Can Turn Accidental Managers Into Successful Ones; Appendix A. Managerial Assessment; Index
330   $aEssential help for individuals who've found themselves where they least expected to be -- in management!
606   $aManagement
615  0$aManagement.
676   $a658.4/09
700   $aTopchik$b Gary S$01794794
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910960023103321
996   $aThe accidental manager$94365867
997   $aUNINA