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010   $a9780851997452
010   $a9786610866274
010   $a0-85199-875-5
010   $a0851997457$d(alk. paper)
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035   $a(OCoLC)437182361
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100   $a20030514d2004      uy         0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aDestination benchmarking $econcepts, practices, and operations /$fMetin Kozak
205   $a1st ed.
210   $aCambridge, MA $cCABI Pub.$dc2004
215   $axvii, 216 p.;$d25 cm
300   $aDescription based upon print version of record.
311 08$a0-85199-745-7 
320   $aIncludes bibliographical references (p. 196-209).
327   $aPreface; Acknowledgements; 1 Overview of Benchmarking Theory; 2 Evaluating Benchmarking Studies in Tourism; 3 Towards Destination Benchmarking; 4 Measures of Destination Benchmarking; 5 Internal Destination Benchmarking; 6 External Destination Benchmarking; 7 Generic Destination Benchmarking; 8 Data Collection and Analysis; 9 Destination Benchmarking: Characteristics and Limitations; 10 Conclusion; References; Index
330   $aThis text evaluates different approaches to benchmarking and their application with tourism destinations. The focus is on developing a specific benchmarking methodology that is relevant in the context of international tourism destinations.
606   $aTourism$xManagement
606   $aBenchmarking (Management)
615  0$aTourism$xManagement.
615  0$aBenchmarking (Management)
676   $a338.4791068
700   $aKozak$b Metin$f1968-$0791763
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910955014203321
996   $aDestination benchmarking$91770290
997   $aUNINA