LEADER 04816nam 22006135 450 001 9910903790103321 005 20241101115730.0 010 $a9783031692680 010 $a3031692683 024 7 $a10.1007/978-3-031-69268-0 035 $a(MiAaPQ)EBC31749153 035 $a(Au-PeEL)EBL31749153 035 $a(CKB)36479503600041 035 $a(DE-He213)978-3-031-69268-0 035 $a(OCoLC)1467879321 035 $a(EXLCZ)9936479503600041 100 $a20241101d2024 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aHuman Values and Intercultural Competence in Internationalised Universities $eThe Views of Administrative and Support Staff in Two European Settings /$fby Andrea Martínez Celis 205 $a1st ed. 2024. 210 1$aCham :$cSpringer Nature Switzerland :$cImprint: Palgrave Macmillan,$d2024. 215 $a1 online resource (0 pages) 311 08$a9783031692673 311 08$a3031692675 327 $aPart I: Theoretical Elements -- Chapter 1: Introduction -- Chapter 2: Intercultural Competence in the Internationalisation of Higher Education -- Chapter 3: Human Values -- Part II: Data and Overview of Methods -- Chapter 4: Research Design and Methodology -- Chapter 5: Analysis of Questionnaires -- Chapter 6: Analysis of Interviews -- Chapter 7: Overview of General Results and Discussion on Main Findings -- Chapter 8: Concluding Remarks. 330 $aThis book investigates the perceptions of the administrative and support staff at two universities (one in Spain, the other in the Netherlands) regarding internationalisation in their institutions and their own perceived intercultural competence within their contexts. Using the Schwartz value system, the author aims also to understand and explore how human values relate to attitudes and intercultural competence more broadly. The book argues for the importance of intercultural competence of administrative and support staff in internationalised universities, as well as their key role as essential agents in promoting internationalisation. The author proposes an interdisciplinary method to evaluate intercultural competence from an emic perspective-through questionnaires and interviews-and from an etic perspective-analysing participants' discursive constructions to reveal their human values. This volume will be of interest to academics and practitioners in fields such as linguistics, intercultural competence, intercultural and cross-cultural studies, internationalisation of higher education, and sociology.This book investigates the perceptions of the administrative and support staff at two universities (one in Spain, the other in the Netherlands) regarding internationalisation in their institutions and their own perceived intercultural competence within their contexts. Using the Schwartz value system, the author aims also to understand and explore how human values relate to attitudes and intercultural competence more broadly. Andrea Martínez Celis is an assistant professor at Rey Juan Carlos University, Spain. She obtained her PhD in English Linguistics from Complutense University of Madrid, Spain. Her main area of research focuses on intercultural communication, which involves innovative language teaching methodologies that aim to develop students' intercultural and pragmatic competences. She also collaborates with Small Wide World (SWW) as an intercultural competence trainer, and with Edgar J. Ridley & Associates implementing the symptomatic approach to effectively address the essential issues inherent in intercultural conflict. In 2023, she participated in the United Nations' Science Summit, promoting the importance of intercultural awareness for the achievement of the Sustainable Development Goals (SDGs). 606 $aIntercultural communication 606 $aEducation, Higher 606 $aEmigration and immigration$xSocial aspects 606 $aIntercultural Communication 606 $aHigher Education 606 $aInternational and Intercultural communication 606 $aSociology of Migration 615 0$aIntercultural communication. 615 0$aEducation, Higher. 615 0$aEmigration and immigration$xSocial aspects. 615 14$aIntercultural Communication. 615 24$aHigher Education. 615 24$aInternational and Intercultural communication. 615 24$aSociology of Migration. 676 $a418 676 $a303.482 700 $aMartínez Celis$b Andrea$01772436 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910903790103321 996 $aHuman Values and Intercultural Competence in Internationalised Universities$94273151 997 $aUNINA