LEADER 00886nam0 2200277 450 001 9910888297103321 005 20241003100954.0 010 $a9788891936585 100 $a20241003d2024----km y0itay50 ba 101 1 $aita$ceng 102 $aIT 105 $ay 001yy 200 1 $aMarketing dei servizi$efondamenti, strategie e casi$fK. Douglas, John E.G. Bateson$gedizione italiana a cura di Giuseppe Cappiello 210 $aMilano$cPearson$d2024 215 $aXXV, 353 p.$d26 cm 454 0$12001$aServices marketing$econcepts, strategies & cases$94254543 700 1$aHoffman,$bK. Douglas$0147405 701 1$aBateson,$bJohn E. G.$0147404 702 1$aCappiello$bGiuseppe 801 0$aIT$bUNINA$gRICA$2UNIMARC 901 $aBK 912 $a9910888297103321 952 $aAZMK230A$b5316$fDECBC 959 $aDECBC 996 $aServices marketing$94254543 997 $aUNINA