LEADER 02078oas 22007935a 450 001 9910869894603321 005 20250515213025.0 011 $a2054-1651 035 $a(DE-599)ZDB2020791-8 035 $a(OCoLC)38579201 035 $a(CONSER)sn 98034155 035 $a(CKB)954921406257 035 $a(EXLCZ)99954921406257 100 $a19980310a19879999 sy a 101 0 $aeng 135 $auran||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aJournal of services marketing 210 $aBradford, West Yorkshire, England $cEMERALD 300 $aRefereed/Peer-reviewed 311 08$a0887-6045 330 $aContains full-text articles, 1994- ; abstracts only, 1989-1993. 606 $aService industries$vPeriodicals 606 $aCustomer services$vPeriodicals 606 $aPublications pe?riodiques$2eclas 606 $aSecteur tertiaire$2eclas 606 $aMarketing$2eclas 606 $aPrestations de services$2eclas 606 $aCustomer services$2fast$3(OCoLC)fst00885545 606 $aService industries$2fast$3(OCoLC)fst01113407 608 $aPeriodicals.$2fast 615 0$aService industries 615 0$aCustomer services 615 7$aPublications pe?riodiques. 615 7$aSecteur tertiaire. 615 7$aMarketing. 615 7$aPrestations de services. 615 7$aCustomer services. 615 7$aService industries. 676 $a658.812 801 0$bIUL 801 1$bIUL 801 2$bOCL 801 2$bIUL 801 2$bOCL 801 2$bOCLCQ 801 2$bSERSO 801 2$bCUD 801 2$bOCLCQ 801 2$bOCLCO 801 2$bOCLCQ 801 2$bDLC 801 2$bBEDGE 801 2$bOCLCF 801 2$bOCLCQ 801 2$bDLC 801 2$bNLE 801 2$bUKMGB 801 2$bVT2 801 2$bQGK 801 2$bOCLCQ 801 2$bIOY 801 2$bOCLCL 906 $aJOURNAL 912 $a9910869894603321 996 $aJournal of services marketing$91760433 997 $aUNINA