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011   $a2054-1651
035   $a(DE-599)ZDB2020791-8
035   $a(OCoLC)38579201
035   $a(CKB)954921406257
035   $a(CONSER)sn-98034155-
035   $a(EXLCZ)99954921406257
100   $a19980310a19879999  s--         a
101 0 $aeng
135   $auran|||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aJournal of services marketing
210   $aBradford, West Yorkshire, England $cEMERALD
300   $aRefereed/Peer-reviewed
311   $a0887-6045 
330   $aContains full-text articles, 1994- ; abstracts only, 1989-1993.
531   $aJOURNAL OF SERVICES MARKETING
531   $aJ. SERV. MARK
531   $aJ SERV MARK
606   $aService industries$vPeriodicals
606   $aCustomer services$vPeriodicals
606   $aPublications périodiques$2eclas
606   $aSecteur tertiaire$2eclas
606   $aMarketing$2eclas
606   $aPrestations de services$2eclas
606   $aCustomer services$2fast$3(OCoLC)fst00885545
606   $aService industries$2fast$3(OCoLC)fst01113407
608   $aPeriodicals.$2fast
615  0$aService industries
615  0$aCustomer services
615  7$aPublications périodiques.
615  7$aSecteur tertiaire.
615  7$aMarketing.
615  7$aPrestations de services.
615  7$aCustomer services.
615  7$aService industries.
676   $a658.812
906   $aJOURNAL
912   $a9910869894603321
996   $aJournal of services marketing$91760433
997   $aUNINA