LEADER 11092nam 22004573 450 001 9910865258103321 005 20240604080223.0 010 $a9783031613180$b(electronic bk.) 010 $z9783031613173 035 $a(MiAaPQ)EBC31360182 035 $a(Au-PeEL)EBL31360182 035 $a(CKB)32213020300041 035 $a(EXLCZ)9932213020300041 100 $a20240604d2024 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aHCI in Business, Government and Organizations $e11th International Conference, HCIBGO 2024, Held As Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 - July 4, 2024, Proceedings, Part II 205 $a1st ed. 210 1$aCham :$cSpringer International Publishing AG,$d2024. 210 4$d©2024. 215 $a1 online resource (296 pages) 225 1 $aLecture Notes in Computer Science Series ;$vv.14721 311 08$aPrint version: Nah, Fiona Fui-Hoon HCI in Business, Government and Organizations Cham : Springer International Publishing AG,c2024 9783031613173 327 $aIntro -- Foreword -- HCI International 2024 Thematic Areas and Affiliated Conferences -- List of Conference Proceedings Volumes Appearing Before the Conference -- Preface -- 11th International Conference on HCI in Business, Government and Organizations (HCIBGO 2024) -- HCI International 2025 Conference -- Contents - Part II -- Contents - Part I -- Teleworking and Virtual Collaboration -- A Bibliometric Approach to Existing Literature on Teleworking -- 1 Introduction -- 2 Method -- 3 Bibliometric Analysis -- 4 Discussion and Implications -- References -- Configurational Perspectives in Social Media Research: A Systematic Literature Review -- 1 Introduction -- 2 Research Method -- 3 Preliminary Findings and Discussions -- 3.1 An Overview of Configurative Perspectives in Social Media Research -- 3.2 Social Media Context -- 3.3 Units of Analysis -- 3.4 Application of fsQCA -- 3.5 Expanding Firm-Level Social Media Research -- 3.6 Research in Collaboration and Content Creation -- 4 Conclusion -- References -- IT Project Management Complexity Framework: Managing and Understanding Complexity in IT Projects in a Remote Working Environment -- 1 Introduction -- 2 Problem Areas -- 2.1 Remote Working: Communication -- 2.2 Complexity -- 2.3 Poor Management -- 3 Literature Review and Proposed Framework -- 3.1 An Analysis of Agile Methodologies: SCRUM and Extreme Programming -- 3.2 Knowledge Sharing -- 3.3 Richer Resources and Documentation -- 3.4 Project Risk Analysis Within the Agile Methodology -- 3.5 Adjusted Agile Practices for Remote-Working -- 4 Conclusion -- References -- Virtual Reality for Home-Based Citizen Participation in Urban Planning - An Exploratory User Study -- 1 Introduction -- 2 Related Work -- 3 Method -- 3.1 Participation Scenario -- 3.2 Prototype -- 3.3 Participants -- 3.4 Procedure -- 4 Results -- 4.1 VR for Visualizing Planning Projects. 327 $a4.2 VR for Increasing Citizen Participation -- 4.3 Additional Features for VR-Based Participatory Planning -- 5 Discussion and Recommendations -- 6 Conclusion and Outlook -- References -- From Use to Value: Monitoring the User Adoption Journey -- 1 Introduction -- 2 Research Background -- 2.1 System Usage -- 2.2 Unified Theory of Acceptance and Use of Technology (UTAUT) -- 3 Methodology -- 3.1 Action Design Research -- 3.2 Stage 1: Problem Formulation -- 3.3 Stage 2: Building, Intervention, and Evaluation -- 3.4 Stage 3: Reflection and Learning and Stage 4: Formalization of Learning -- 4 Results -- 5 Discussion -- 6 Limitations and Conclusion -- References -- Virtual Reality: Curse or Blessing for Cultural Organizations and Its Consequences on Individuals' Intentions to Attend -- 1 Introduction -- 2 Theoretical Framework and Hypotheses -- 2.1 Intrinsic Motivation -- 2.2 Satisfaction with the VR Experience -- 2.3 Substitutability and Intention to Attend -- 3 Method -- 3.1 Operationalization and Stimulus -- 3.2 Design of the Study -- 3.3 Data Collection and Sample -- 3.4 Data Analysis -- 4 Results -- 4.1 Assessment of the Measurement Model -- 4.2 Assessment of the Structural Model -- 5 Discussion and Implications -- 6 Conclusion, Limitations, and Future Research -- References -- Maturity Measurement Framework for Evaluating BIM-Based AR/VR Systems Adapted from ISO/IEC 15939 Standard -- 1 Introduction -- 2 Background -- 2.1 BIM-Based AR/VR Systems and Maturity Evaluation -- 2.2 Maturity Measurement Concepts in the Construction Field -- 2.3 The ISO/IEC 15939 Standard Measurement Concepts -- 3 Maturity Indicator Framework Adapted from ISO/IEC 15939 Standard for Evaluating BIM-Based AR/VR Systems -- 3.1 The Proposed Framework Description -- 3.2 Specification of a Maturity Indicator for Evaluating the Technological Aspect of BIM-Based AR/VR Systems. 327 $a4 Feasibility Study of the Proposed Framework and Discussion -- 5 Conclusion and Perspectives -- References -- Evaluating the Usability of Online Tools During Participatory Enterprise Modelling, Using the Business Model Canvas -- 1 Introduction -- 1.1 MURAL -- 1.2 The Business Model Canvas (BMC) -- 1.3 Usability Evaluation Methods -- 1.4 Previous Work -- 1.5 Research Objectives -- 2 Research Method -- 2.1 Participants -- 2.2 Modelling Process -- 2.3 Usability Evaluation -- 3 Results -- 3.1 Method -- 3.2 The System Usability Scale (SUS) -- 3.3 Other Survey Questions -- 3.4 Interviews -- 3.5 Modelling Sessions -- 4 Discussion -- 4.1 MURAL Usability -- 4.2 Important Functional Features -- 4.3 UEM Findings -- 5 Conclusion -- 5.1 Limitations -- 5.2 Future Research -- References -- Research Status and Trends of Virtual Simulation Technology in Clothing Design -- 1 Introduction -- 2 Research Design -- 2.1 Data Sources -- 2.2 Research Methodology -- 3 Results -- 3.1 Trend Analysis of Annual Outputs of VS-CD Literature -- 3.2 Research Hotspots -- 3.3 Trends in Hotspot Outputs -- 3.4 Distribution of VS-CD Literature Sources -- 3.5 High-Impact Institutions Analysis -- 3.6 High-Impact Author Analysis -- 4 Discussion -- 5 Conclusion -- References -- Improving User Experience and Service Efficiency -- An Investigation of Readability, User Engagement, and Popularity of E-Government Websites in Saudi Arabia -- 1 Introduction -- 2 Related Work -- 2.1 Readability Evaluations of E-Government Websites -- 2.2 User Engagement Evaluations of E-Government Websites -- 2.3 Popularity Evaluations of E-Government Websites -- 2.4 Aims and Research Questions -- 3 Methods -- 3.1 Website Selection -- 3.2 Readability Evaluation -- 3.3 User Engagement Evaluation -- 3.4 Popularity Evaluation -- 4 Results and Discussion -- 4.1 Readability of the Evaluated Websites. 327 $a4.2 User Engagement with the Evaluated Websites -- 4.3 Popularity of the Evaluated Websites -- 4.4 Correlation Analysis -- 5 Conclusions and Future Work -- References -- The Implementation of Advanced AIS and the Accounting Data Quality: The Case of Jordanian SMEs -- 1 Introduction -- 2 Accounting Information Systems Overview -- 3 Theory Foundation -- 3.1 TOE Theory -- 3.2 Contingency Theory -- 3.3 Activity Theory -- 4 Hypotheses Development -- 4.1 Technological Factors -- 4.2 Organizational Factors -- 4.3 Environmental Factors -- 4.4 The Implementation AIS on Accounting Data Quality -- 5 Research Methodology -- 5.1 Participants and Data Collection -- 5.2 Questionnaire Development -- 6 Data Analysis and Results -- 6.1 Descriptive Statistics -- 6.2 Measurement Model -- 6.3 Structural Model -- 7 Discussion -- 8 Research Implications -- 9 Conclusion, Limitations and Future Research -- References -- A Study on Speech Emotion Recognition in the Context of Voice User Experience -- 1 Introduction -- 2 Related Work -- 2.1 Emotions -- 2.2 Speech Emotion Recognition -- 3 Study -- 3.1 Research Goal -- 3.2 Population -- 3.3 Setup -- 3.4 Procedure -- 3.5 Data Preparation for Analysis -- 3.6 Results of the Study -- 4 Conclusion and Recommendations -- References -- China's Evidence for the Determinants of Green Business Environment from a Dynamic fsQCA -- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 3.1 Principal Component Analysis -- 3.2 Dynamic fsQCA -- 4 Empirical Study -- 4.1 Research Design and Data Collect -- 4.2 Dynamic QCA Analysis -- 4.3 Robustness Analysis -- 5 Discussion and Conclusions -- References -- A Multimodal Analysis of Streaming Subscription -- 1 Introduction -- 2 Related Work -- 2.1 Subscription/Donation/Gifting Intention -- 2.2 Ultimodal with Time Series Data -- 3 Proposed Approach -- 3.1 Data Collection. 327 $a3.2 Data Processing and Feature Extraction -- 3.3 Modal Fusion -- 4 Discussion -- 4.1 Data Description -- 4.2 Experiment Results -- 5 Conclusion and Future Work -- References -- Digital Transformation in Banking-How Do Customers Assess the Quality of Digital Banking Services? -- 1 Digital Transformation-Specific Challenges for Banking Institutions -- 2 Quantitative Research with the Five SERVQUAL Model Dimensions in Banking Institutions -- 2.1 Emerging Relevance of Quantitative Research in Banking Business Management -- 2.2 Introduction of the SERVQUAL Model in Banking Service Quality Assessments -- 2.3 Research Process for Marketing Problem Solving -- 3 Results of the Quantitative Research -- 4 Final Evaluation and Digital Service Performance Optimization Recommendations for Banks -- References -- The Innovation Generated by Blockchain in Accounting Systems: A Bibliometric Study -- 1 Introduction -- 2 Material and Method -- 3 Results -- 4 Conclusions and Discussions -- References -- EV Explorer 2.0: An Online Vehicle Cost Calculator for Gig Drivers Considering Going Electric -- 1 Introduction -- 2 Background and Methodology Overview -- 3 User Interface Design -- 3.1 Minimize Demand -- 3.2 Tell a Clear and Compelling Story -- 3.3 Highlight Social and Environmental Impacts -- 3.4 Maximize Customization -- 4 Website Development -- 4.1 Website Mockups and Clickable Prototype -- 4.2 Programming Overview -- 4.3 Data Sources -- 5 Total Costs of Ownership Model -- 5.1 New Vehicle Purchase -- 5.2 Used Vehicle Purchase -- 5.3 Vehicle Lease -- 6 Conclusion -- References -- Blockchain for Food Traceability - Consumer Requirements in Austria -- 1 Introduction -- 2 Blockchain Technology - Advantages and Disadvantages -- 3 Literature Review -- 3.1 Blockchain Technology and the Food Supply Chain in General. 327 $a3.2 Theoretical Blockchain Concepts in the Food Supply Chain. 410 0$aLecture Notes in Computer Science Series 700 $aNah$b Fiona Fui-Hoon$01742546 701 $aSiau$b Keng Leng$01742547 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 912 $a9910865258103321 996 $aHCI in Business, Government and Organizations$94169300 997 $aUNINA