LEADER 03938nam 22003973 450 001 9910865240103321 005 20240618080241.0 010 $a9783031588358$b(electronic bk.) 010 $z9783031588341 035 $a(MiAaPQ)EBC31480328 035 $a(Au-PeEL)EBL31480328 035 $a(CKB)32306778800041 035 $a(EXLCZ)9932306778800041 100 $a20240618d2024 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCorporate Crisis Recovery $eManaging Organizational Deviance, Reputation, and Risk 205 $a1st ed. 210 1$aCham :$cPalgrave Macmillan,$d2024. 210 4$d©2024. 215 $a1 online resource (324 pages) 311 08$aPrint version: Gottschalk, Petter Corporate Crisis Recovery Cham : Palgrave Macmillan,c2024 9783031588341 327 $aIntro -- Contents -- 1 Introduction -- References -- 2 Characteristics of the Social License -- Social Conformance Pressure -- Sources of License Authority -- Substance of the Social License -- Corporate Value of the Social License -- Dominant Logic Compatibility -- References -- 3 Contravention and Corruption of the Social License -- Danish Garments in Myanmar -- Norwegian Non-social Housing -- Icelandic Fishing Outside Namibia -- South African Rooibos Deprivation -- Australian Gas Landowners -- Peruvian Mining Pollution -- Dutch Gas Earthquake -- German Marketing Corruption -- References -- 4 Repair and Recovery of the Social License -- License Recovery Recommendations -- Chosen Recovery Attempts -- The Obos Case-From Strategy to Negotiation -- The Samherji Case-From Denials to Threats -- Change Management Measures -- The Scapegoating Approach -- Chasing the Former Chief Executive -- References -- 5 Criminal Justice Contributions and the Crisis of Client Deviance -- A Pledged Biker Gang Clubhouse -- The Denied Biker Gang Bank Loan -- Terminated Deviant Customers -- The Dilemma of Suspected Deviancy: IF Insurance and Crisis Rescue -- Financial Appeals Board Decision -- Preparing for District Court Trial -- Preparing for the Trial Process -- Performance in the District Court -- Preparing for the Appeal Court -- References -- 6 Evaluating Difference in Crisis Recovery Situations -- Organizational Value Recovery -- Relational Energy in Crisis Recovery -- Community Recovery by Social Sports -- Work-Related Identity Loss Recovery -- Abusive Supervisory Behavior Recovery -- Recovery After Service Discrimination -- Strategic Organizational Deviance -- References -- 7 The Elimination of Misconduct Convenience -- Value-Orientation in Personal Motivation -- Transparent Organizational Opportunities -- Normative Pressure on Behavior Willingness. 327 $aThe Elimination of Recidivism Convenience -- The Chief Conformance Officer Role -- References -- 8 Crisis Recovery by Corporate Investigation -- Clifford Chance at Swedbank in Sweden -- The California State Auditor at the University -- Sands at Oceanteam in the Netherlands -- Smith at Mercy Corps in the Congo -- PwC at Equinor Energy in the USA -- PwC at Norfund Development in Norway -- References -- 9 The Emergent Role of Normative Social Pressure -- Corporate Responses to Normative Pressures -- Normative Corporate Corruption Pressure -- Normative Pressure from Auditors -- The Idealism of Contemporary Capitalism -- Socio-Economic Conflict in Society -- Capitalism, Ethics, and Social Assent -- Creating Stakeholder Enthusiasm and Confidence -- References -- 10 Conclusion -- References -- Bibliography -- Index. 676 $a364.168 700 $aGottschalk$b Petter$0522727 701 $aHamerton$b Christopher$01265751 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 912 $a9910865240103321 996 $aCorporate Crisis Recovery$94169401 997 $aUNINA