LEADER 03195nam 22007933u 450 001 9910841206203321 005 20210108165339.0 010 $a0-470-66185-2 010 $a1-119-20657-X 010 $a1-282-88881-1 010 $a9786612888816 010 $a0-470-66036-8 035 $a(CKB)2670000000054584 035 $a(EBL)564968 035 $a(OCoLC)682614149 035 $a(SSID)ssj0000417113 035 $a(PQKBManifestationID)12110256 035 $a(PQKBTitleCode)TC0000417113 035 $a(PQKBWorkID)10437223 035 $a(PQKB)11490421 035 $a(MiAaPQ)EBC564968 035 $a(CaSebORM)9780470745922 035 $a(EXLCZ)992670000000054584 100 $a20130418d2010|||| u|| | 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aEssential Tools for Operations Management$b[electronic resource] $eTools, Models and Approaches for Managers and Consultants 205 $a1st edition 210 $aChichester $cWiley$d2010 215 $a1 online resource (166 p.) 225 1 $aEssential tools 300 $aDescription based upon print version of record. 311 $a0-470-74592-4 320 $aIncludes bibliographical references and index. 327 $aEssential Tools for Operations Management; CONTENTS; ACKNOWLEDGEMENTS; FOREWORD; BIOGRAPHICAL DETAILS; INTRODUCTION; 1. STRATEGIC MANAGEMENT; 2. BUSINESS PLANNING; 3. PRODUCT DEVELOPMENT; 4. SUPPLY CHAIN MANAGEMENT; 5. PEOPLE MANAGEMENT; REFERENCES; INDEX 330 $aThe third book in the Essential Tools For series... on the topic of Operations Management Based on Simon Burtonshaw-Gunn's successful The Essential Management Toolbox, this book focuses in greater depth on the topic of Operations Management. This third book covers the areas of marketing, CRM and Product Development. It offers the business person and consultant the tools to help the business person define and control these areas within their business.Check out the new series website featuring sample chapters, tool of the month and solve your management proble 606 $aCustomer relations --Management 606 $aMarketing --Management 606 $aNew products --Management 606 $aCustomer relations$xManagement 606 $aMarketing$xManagement 606 $aNew products$xManagement 606 $aCommerce$2HILCC 606 $aBusiness & Economics$2HILCC 606 $aMarketing & Sales$2HILCC 615 4$aCustomer relations --Management. 615 4$aMarketing --Management. 615 4$aNew products --Management. 615 0$aCustomer relations$xManagement 615 0$aMarketing$xManagement 615 0$aNew products$xManagement 615 7$aCommerce 615 7$aBusiness & Economics 615 7$aMarketing & Sales 676 $a658.5 676 $a658.8 676 $a658.8/12 700 $aBurtonshaw-Gunn$b Simon$0608454 702 $aBurtonshaw-Gunn$b Simon A 801 0$bAU-PeEL 801 1$bAU-PeEL 801 2$bAU-PeEL 906 $aBOOK 912 $a9910841206203321 996 $aEssential tools for operations management$91110607 997 $aUNINA