LEADER 04823nam 22005894a 450 001 9910831162103321 005 20230828212957.0 010 $a1-119-20120-9 010 $a1-280-44857-1 010 $a9786610448579 010 $a0-471-75847-7 035 $a(CKB)1000000000355338 035 $a(EBL)257563 035 $a(OCoLC)475973812 035 $a(SSID)ssj0000217036 035 $a(PQKBManifestationID)12027996 035 $a(PQKBTitleCode)TC0000217036 035 $a(PQKBWorkID)10202202 035 $a(PQKB)11563062 035 $a(MiAaPQ)EBC257563 035 $a(EXLCZ)991000000000355338 100 $a20050429d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aOutsourcing$b[electronic resource] $ethe definitive view, applications and implications /$fNicholas C. Burkholder 210 $aHoboken, N.J. $cWiley$dc2006 215 $a1 online resource (290 p.) 300 $aDescription based upon print version of record. 311 $a0-471-69481-9 320 $aIncludes bibliographical references (p. 242-246) and index. 327 $aOUT SOURCING: THE DEFINITIVE VIEW, APPLICATIONS, AND IMPLICATIONS; Contents; Introduction; Chapter 1: What Is Outsourcing?; Case Study: The Federal Government-An Outsourcing Organization; Even the Government Makes Mistakes: What Happens When Outsourcing Is Not the Answer?; Chapter 2: Who Is Outsourcing?; Everyone Is Doing It: An Overview of the Companies That Outsource; How Outsourcing Increases Profit; Combining Existing Technologies and Outsourcing to Produce New Products; Is Outsourcing Right for Your Company?; Chapter 3: Imperatives; Focusing on Objectives, Not Strategy 327 $aImproving Performance MetricsApproaching All Resourcing Decisions Holistically; Human Resources' Responsibility for Human Capital Aspects of Outsourcing; Performance-Based Resourcing Decisions; Chapter 4: How Do I Begin Outsourcing?; Why Management, Management, and More Management Are the Keys to a Successful Outsourcing Partnership; Chapter 5: Vertical Integration and Outsourcing Considerations in the Health-Care Sector; Transaction Cost Analysis; The Capabilities Approach; Summary; Outsourcing Trends; Industry Trends; Special Considerations; Food Service; Radiology; Conclusion 327 $aChapter 6: From the Experts: Life After Outsourcing-A Sourcing Management Model ( Outsourcing Is Really Sourcing)The Sourcing Management Model; Using the Model; Outsourcing Strategy; Outsourcing Governance; Supply Management; Sourcing Program Management; Sourcing Operations Management; Outsourcing Demand Management; Benefits of the Sourcing Management Model; Key Points to Remember; Chapter 7: More from the Experts; Next-Generation Outsourcing-A Transformational Path to Business Value; The On-Demand Enterprise; Making a Business Case for On Demand 327 $aTransformational Outsourcing: Critical Success FactorsFinal Thoughts; About IBM Global Services; Outsourcing the Mail Process; Marrying First Class Mail and Technology; The Value of Mail; Data Quality: The Need for Continuous Improvement; Personalization, Color, and Results; Efficient Processes; Making It Work; HRO Strategy: Stay Shallow or Go Deep?; The Deep HRO Methodology; The Financial Executive's Perspective on HRO; Using Reverse Requests for Proposals to Build Stronger Outsourcing Relationships; Reasons to Outsource All or Parts of Your Campus Recruiting Effort 327 $aComponents of Campus Recruiting that Can Be Outsourced EfficientlyTheoretical Overview; Strategic Outsourcing in Practice; Conclusions; References; Economic Literature; Management Literature; Strategy Literature; Business Cases; Conclusion; References; JP Morgan Chase Research; Conclusion; Glossary of Outsourcing Terms; Outsourcing Companies and Services; Index 330 $aTHE DEFINITIVE RESOURCE ON OUTSOURCING Outsourcing is the hottest topic in business, and it will likely stay that way. Managers, workers, executives, and almost anyone else involved in any large business will probably have to deal with it one day, in one way or another. Outsourcing is a business issue first and foremost, but it's also a political, personal, and cultural issue that many people, not least managers and executives, find difficult to fully understand. Outsourcing documents the theory, facts, myths, benefits, and costs of outsourcing and gives managers the i 606 $aContracting out 615 0$aContracting out. 676 $a658.4058 676 $a658.723 686 $a85.10$2bcl 700 $aBurkholder$b Nicholas C$01638992 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910831162103321 996 $aOutsourcing$93981709 997 $aUNINA