LEADER 03951nam 22006494a 450 001 9910830727203321 005 20230828200905.0 010 $a1-119-20917-X 010 $a1-280-35583-2 010 $a9786610355839 010 $a0-470-03279-0 035 $a(CKB)1000000000357135 035 $a(EBL)255340 035 $a(OCoLC)67141297 035 $a(SSID)ssj0000153865 035 $a(PQKBManifestationID)11161225 035 $a(PQKBTitleCode)TC0000153865 035 $a(PQKBWorkID)10405424 035 $a(PQKB)10184807 035 $a(MiAaPQ)EBC255340 035 $a(EXLCZ)991000000000357135 100 $a20051128d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aFearless consulting$b[electronic resource] $etemptations, risks, and limits of the profession /$fErik de Haan 210 $aChichester, West Sussex, England ;$a[Hoboken, N.J.] $cJ. Wiley & Sons$dc2006 215 $a1 online resource (229 p.) 300 $aDescription based upon print version of record. 311 $a0-470-02695-2 320 $aIncludes bibliographical references (p. [183]-187) and index. 327 $aCover; Contents; Foreword 1; Foreword 2; Preface; Prologue: Characteristics of Consulting; 1: Characteristics of the Entry; 2: The Entry and Fearless Speech; Communicating advice; Four forms of argumentation; Forms of argumentation for consultants; The fearless consultant; Fearless speech under pressure; Conclusion; 3: Characteristics of Joint Problem Formulation; 4: Problem Formulation and Irony; Ambiguous communication; What is irony?; Two divine examples of irony; The ironic consultant; Irony as an instrument for change; Irony and the concept of fate; Conclusion 327 $a5: Characteristics of Intervening6: Intervening and Power; Intervening means stepping in; The focus of interventions; The art of intervening; The powerless consultant; Conclusion; 7: Characteristics of Consolidating; 8: Consolidating and Responsibility; The responsibility of the consultant; Why does anything come about?; Authority and responsibility; The non-responsible consultant; Conclusion; 9: Characteristics of Departure and Letting Go; 10: Letting Go and Tragic Consulting; The consultant as committed outsider; The chorus in Greek tragedy; The tragic consultant 327 $aWhat pleasure does a tragedy give?Conclusion; Epilogue: Twenty Minutes in the Life of a Consultant; The invitation; Observations prior to the conversation; The conversation as it took place; The conversation as it did not take place; Observations following the conversation; The follow-up conversation; Appendix A; Appendix B; References; Index 330 $aThe history of consulting dates back to the original 'intervention' of the serpent in the Garden of Eden, and today's consultants have just as dubious a reputation. They are tempted by flattery and over-assessment of their abilities, and run the risks of uncertainty, responsibility without authority and loss of control. In order to steer a middle course, they must understand their own intention as consultants. Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, consultants can approach their profession and clients fearlessly, and offers a ra 606 $aBusiness consultants 606 $aConsultants 606 $aIntervention (Administrative procedure) 606 $aProblem solving 606 $aResponsibility 615 0$aBusiness consultants. 615 0$aConsultants. 615 0$aIntervention (Administrative procedure) 615 0$aProblem solving. 615 0$aResponsibility. 676 $a001 676 $a658.46 700 $aHaan$b Erik de$01342533 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910830727203321 996 $aFearless consulting$93932280 997 $aUNINA