LEADER 04932nam 2200673 a 450 001 9910828209603321 005 20240516182901.0 010 $a1-282-77720-3 010 $a9786612777202 010 $a1-84719-897-X 035 $a(CKB)2430000000040742 035 $a(EBL)944968 035 $a(OCoLC)796383984 035 $a(SSID)ssj0000404038 035 $a(PQKBManifestationID)12163452 035 $a(PQKBTitleCode)TC0000404038 035 $a(PQKBWorkID)10436115 035 $a(PQKB)10699829 035 $a(WaSeSS)bw9781847198969 035 $a(Au-PeEL)EBL944968 035 $a(CaPaEBR)ebr10441064 035 $a(CaONFJC)MIL277720 035 $a(PPN)228037387 035 $a(FR-PaCSA)88851996 035 $a(MiAaPQ)EBC944968 035 $a(EXLCZ)992430000000040742 100 $a20110207d2010 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe 3CX IP PBX tutorial $edevelop a fully functional, low cost, professional PBX phone system using 3CX /$fMatthew M. Landis, Robert A. Lloyd 205 $a1st ed. 210 $aBirmingham [England] $cPackt Pub.$d2010 215 $a1 online resource (228 p.) 225 1 $aFrom technologies to solutions 300 $aIncludes index. 311 $a1-84719-896-1 327 $aCover; Copyright; Credits; About the Authors; About the Reviewer; Table of Contents; Preface; Chapter 1: Getting Started with the 3CX Phone System; About the company-3CX; What the 3CX Phone System is; Hardware versus software phone systems; Linux Asterisk versus Windows 3CX; 3CX Free versus 3CX Commercial edition; Major components of the 3CX Phone System; 3CX Phone System; The navigation pane; Drop-down menus; Quick launch toolbar; 3CX Phone; 3CX Assistant; 3CX VoIP Client; 3CX Call Reporter; 3CX Gateway for Skype; 3CX Hotel module; Some characteristics and features of 3CX; Easy to use 327 $aOpen and vendor independentWindows-based; What the 3CX Phone System is not; 3CX is not expensive; 3CX is not a Cisco level of maturity product; 3CX is not a turnkey hardware phone system; 3CX is not done; 3CX does not have ""key system"" replacement features; 3CX integration with Microsoft Office Communications Server is not supported; 3CX currently does not have the ability to do multi-tenant; 3CX does not do multiple languages simultaneously; Summary; Chapter 2: Downloading and Installing 3CX; What you will need; Your 3CX server hardware requirements; Choosing a Windows operating system 327 $aStarting with a clean operating system installGetting the Microsoft stack in place; Downloading 3CX and getting a key; Free key versus a two-user test key; Starting the install; The requirements screen; The recommendations screen; The EUL Agreement; The install folder screen; Selecting IIS or Cassini web server; The 3CX User Settings Wizard; Creating user extensions; Operator extension; Registration; Logging in to 3CX for the first time; Checking the status of 3CX; Summary; Chapter 3: Working with Extensions; Devices that can connect to 3CX as extensions; Softphones; X-Lite by CounterPath 327 $aZoiper CommunicatorSIP phones; Analog phones; Other SIP hardware and software devices; Verifying basic network connectivity to our 3CX server from another computer; Basic extension setup in the administrator console; First and last name; ID, password, and pin; E-mail address; Voicemail configuration; Forwarding rules; Installing and connecting the 3CX VoIP Phone; Testing the extension we just connected; Checking that system console indicates the extension as registered; Testing that we can call another extension; Connecting a Snom 360 phone; Connecting other phones 327 $aChecking out the MyPhone UserPortal pageVoicemail; Extension groups; Editing multiple extensions at a time; Summary; Chapter 4: Call Control: Ring Groups, Auto-attendants, and Call Queues; Ring groups; Adding ring group members; Destination if no answer; Digital Receptionist setup; Recording a menu prompt; Creating the Digital Receptionist; Call by name setup; Call queues; Summary; Chapter 5: Trunks-Connecting to the Outside World; PSTN trunks; SIP trunks; The PBX; The enterprise border element; The ITSP; Choosing a VoIP carrier-more than just price; Disaster recovery; Mixing VoIP and PSTN 327 $aConnecting 3CX to your trunk 330 $aDevelop a fully functional, low cost, professional PBX phone system using 3CX 410 0$aFrom technologies to solutions. 606 $aTelephone$xPrivate branch exchanges 615 0$aTelephone$xPrivate branch exchanges. 676 $a004.695 700 $aLandis$b Matthew M$01682200 701 $aLloyd$b Robert A$01682201 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910828209603321 996 $aThe 3CX IP PBX tutorial$94052160 997 $aUNINA