LEADER 01602nam 2200505 a 450 001 9910828098303321 005 20240131175027.0 010 $a1-282-29880-1 010 $a9786612298806 010 $a1-57675-886-9 035 $a(CKB)2550000000007107 035 $a(OCoLC)646813168 035 $a(CaPaEBR)ebrary10315365 035 $a(MiAaPQ)EBC483742 035 $a(PPN)17025836X 035 $a(EXLCZ)992550000000007107 100 $a20150424d2006 uy| 0 101 0 $aeng 135 $aur|||---||||| 200 10$aBranded Customer Service$b[electronic resource] $eThe New Competitive Edge /$fJanelle Barlow and Paul Stewart 205 $a1st ed. 210 $aSan Francisco, CA $cBerrett-Koehler Publishers$d2006 210 $aWilliston, VT, USA $cBerrett-Koehler Publishers$d2006 210 $cBerrett-Koehler Publishers 215 $a1 online resource (278 p.) 311 $a1-57675-404-9 320 $aIncludes bibliographical references (pages 243-245) and index. 606 $aCustomer services 606 $aBusiness names 606 $aBrand name products 606 $aBUSINESS & ECONOMICS$2bisac 606 $aCustomer Relations$2bisac 615 0$aCustomer services. 615 0$aBusiness names. 615 0$aBrand name products. 615 7$aBUSINESS & ECONOMICS 615 7$aCustomer Relations 676 $a658.8/12 700 $aBarlow$b Janelle$f1943-$01658045 702 $aStewart$b Paul$f1966- 801 2$bAzTeS 906 $aBOOK 912 $a9910828098303321 996 $aBranded Customer Service$94011830 997 $aUNINA