LEADER 04786nam 2200673 a 450 001 9910827844103321 005 20240516191256.0 010 $a1-282-30501-8 010 $a9786612305016 010 $a1-84719-863-5 035 $a(CKB)2430000000040738 035 $a(EBL)956339 035 $a(OCoLC)798536437 035 $a(SSID)ssj0000404092 035 $a(PQKBManifestationID)12136568 035 $a(PQKBTitleCode)TC0000404092 035 $a(PQKBWorkID)10344932 035 $a(PQKB)10323697 035 $a(Au-PeEL)EBL956339 035 $a(CaPaEBR)ebr10430374 035 $a(CaONFJC)MIL230501 035 $a(PPN)22798403X 035 $a(FR-PaCSA)88852057 035 $a(MiAaPQ)EBC956339 035 $a(EXLCZ)992430000000040738 100 $a20101217d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAsterisk 1.6 $ebuild feature-rich telephony systems with Asterisk /$fDavid Merel, Barrie Dempster, David Gomillion 205 $a1st ed. 210 $aBirmingham, U.K. $cPackt Pub.$d2009 215 $a1 online resource (240 p.) 225 1 $aFrom technologies to solutions 300 $aIncludes index. 311 $a1-84719-862-7 327 $aCover; Table of Contents; Preface; Chapter 1: Introduction to Asterisk; What is Asterisk?; What's new in Asterisk 1.4; What's new in Asterisk 1.6; Asterisk is a PBX; Extension-to-Extension calls; Line trunking; Telco features; Advanced Call Distribution; Call Detail Records; Call recording; Call parking; Call barging; Asterisk is an IVR system; Asterisk is a call center system; Asterisk is a voicemail system; Asterisk is a Voice over IP (VoIP) system; Asterisk 1-2-3; Asterisk scalability; Asterisk does not run on Windows; Is Asterisk a good fit for me?; Trade-offs 327 $aFlexibility versus ease of useGraphical versus configuration file management; Calculating total cost of ownership; Return on Investment; Summary; Chapter 2: Making a Plan for Deployment; The Public Switched Telephony Network (PSTN); Connection methods; Plain Old Telephone Service (POTS) line; Integrated Services Digital Network (ISDN); T1 or E1; Voice over IP connections; Determining our needs; Terminal equipment; Types of terminal devices; Hard phones; Soft phones; Analog adapters; Another PBX; Choosing a device; Features, features, and more features...; Determining true cost 327 $aCompatibility with AsteriskSound quality analysis; Usability issues; Recording decisions; How much hardware do I need?; Choosing the extension length; Preparing a test environment; Summary; Chapter 3: Installing Asterisk; Preparing to install Asterisk; Obtaining the source files; Installing DAHDI; Installing LibPRI (optional); Installing Asterisk; Getting to know Asterisk; Summary; Chapter 4: Configuring Asterisk; DAHDI interfaces; system.conf; Lines; Terminals; chan_dahdi.conf; Lines; Terminals; SIP interfaces; IAX interfaces; Voicemail; Music on hold; Queues; Conference rooms; Summary 327 $aChapter 5: Creating a DialplanCreating a context; Creating an extension; Creating outgoing extensions; Advanced Call Distribution; Call queues; Call parking; Direct Inward Dialing (DID); Automated attendants; System services; Summary; Chapter 6: Quality Assurance; Call Detail Records; Flat-file CDR logging; Database CDR logging; Monitoring calls; Recording calls; Legal concerns; Summary; Chapter 7: Making Asterisk Easy to Manage; Trixbox; CentOS; Trixbox preparation and installation; What is FreePBX?; FreePBX preparation and installation; FreePBX System Status Dashboard; Tools; Setup 327 $aTrixbox maintenance sectionReports; Asterisk Recording Interface; Flash Operator Panel (FOP); Flash operator configuration files; Web MeetMe; Setting up and accessing Web MeetMe through Trixbox; Flexibility when needed; A simple one-to-one PBX; Extensions; Trunks; Routes; Summary; Chapter 8: What is asterCRM?; Installing asterCRM; Automatic installation; Manual installation; Introducing asterCRM; Import; Statistic; Extension; Customer; Dialer; System; Survey; Summary; Chapter 9: Case Studies; Small office/home office; The scenario; The discussion; The configuration; system.conf 327 $achan_dahdi.conf 330 $aBuild feature-rich telephony systems with Asterisk 410 0$aFrom technologies to solutions. 606 $aInternet telephony 615 0$aInternet telephony. 676 $a004.695 700 $aMerel$b David$01653900 701 $aDempster$b Barrie$01653901 701 $aGomillion$b David$01653902 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910827844103321 996 $aAsterisk 1.6$94005418 997 $aUNINA