LEADER 04918nam 2200649 a 450 001 9910827748603321 005 20230421041806.0 010 $a1-4175-2183-X 035 $a(CKB)111090425051344 035 $a(EBL)3116931 035 $a(SSID)ssj0000130593 035 $a(PQKBManifestationID)11148779 035 $a(PQKBTitleCode)TC0000130593 035 $a(PQKBWorkID)10083193 035 $a(PQKB)10009956 035 $a(MiAaPQ)EBC3116931 035 $a(Au-PeEL)EBL3116931 035 $a(CaPaEBR)ebr10058032 035 $a(OCoLC)922967028 035 $a(EXLCZ)99111090425051344 100 $a19940808d1995 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCoping with workplace change$b[electronic resource] $edealing with loss and grief /$fJ. Shep Jeffreys 210 $aMenlo Park, Calif. $cCrisp Publications$dc1995 215 $a1 online resource (94 p.) 225 1 $aA Fifty-Minute series book 300 $aDescription based upon print version of record. 311 $a1-56052-308-5 320 $aIncludes bibliographical references (p. 82-83). 327 $a""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""Common Myths""; ""Basic Principles""; ""PART I Understanding the Origin and Impact of Organizational Change""; ""REALITIES OF WORKPLACE CHANGE""; ""Statistics=People""; ""Change!""; ""THE HEARTBREAK OF MERGER AND REORGANIZATION""; ""Cases in Point""; ""CORPORATE EVOLUTION AND WORKPLACE CHANGE""; ""A Model for Understanding and Coping with Workplace Change, Loss and Grief""; ""1. Volcanic Eruption""; ""2. Workplace Change""; ""3. Employee Loss""; ""4. Grief Reaction"" 327 $a""5. Grief Process""""6. Healing/Growth""; ""PART II What You Need to Know About Grief""; ""WHY ALL LOSS IS DEATH-LIKE""; ""ATTACHMENT BONDING AND LOSS""; ""THREE CONDITIONS OF GRIEF""; ""UNDERSTANDING EMPLOYEESa??? FEELINGS""; ""Anger""; ""Pain""; ""Fear""; ""Guilt""; ""Shame""; ""GRIEF REACTIONS TO CHANGE-LOSS""; ""UNDERSTANDING ATTITUDES AND BEHAVIORS""; ""GRIEF REACTIONS AFFECT PRODUCTIVITY""; ""Review""; ""PART III The Process of Grief""; ""WHAT IS GRIEF?""; ""Grief: A Definition""; ""Different Tears for Different Folks""; ""1. Personality and Past Loss History"" 327 $a""2. Nature of the Current Loss""""3. Support During the Grief Process""; ""THE POSITIVE EFFECT OF ANTICIPATORY GRIEF""; ""BOWLBYa???S BASIC PHASES OF LOSS AND MOURNING""; ""Implications for the Workforce""; ""KA??BLER-ROSS STAGES OF LOSS""; ""Stage Ia???Denial""; ""Stage IIa???Anger""; ""Stage IIIa???Bargaining""; ""Stage IVa???Depression""; ""Stage Va???Acceptance""; ""HOW THE OLD PAIN GOT THERE AND WHERE IT GOES""; ""The Unfinished Business Model""; ""1. Developmental Loss""; ""2. Breaking of Actual Bonds""; ""3. Threat of Loss""; ""THE COST OF STORING OLD PAIN""; ""Review"" 327 $a""PART IV Helping Employees Cope with Workplace Change-Loss Grief""""UNDERSTANDING THE TASKS OF MOURNING""; ""Task I: Accepting the Reality of the Loss""; ""How to Help with Task I""; ""Task II: Reaching the Pain and Other Feelings of Grief""; ""How to Help with Task II""; ""Task III: Make the Needed Changes for a New Work Situation""; ""How to Help with Task III""; ""Task IV: Develop a New Group Identity and Make New Bonds""; ""How to Help with Task IV""; ""HELPING PEOPLE HEAL BY LISTENING""; ""Five Steps to Helpful Listening""; ""STEP 1 Show interest nonverbally."" 327 $a""STEP 2 Show interest verbally.""""STEP 3 Open the conversational door.""; ""STEP 4 Rephrase the speakera???s content. (Listen for meaning!)""; ""STEP 5 Say what the listener feels. (Listen for feeling!)""; ""Suggested Helpful Listening Responses""; ""HELPING AN EMPLOYEE IN A GRIEF REACTION""; ""General Suggestions""; ""What to Avoid""; ""QUICK TIPS FOR HELPING""; ""PREPARING FOR THE EFFECTS OF WORKPLACE CHANGE""; ""Ten Commandments for Organizations Coping with Workplace Change""; ""Review""; ""Suggested Half-Day Employee Grief Support Workshop"" 327 $a""WORKPLACE GRIEF: THE ASSETS AND LIABILITIES"" 410 0$aFifty-Minute series. 606 $aEmployees$xCounseling of 606 $aOrganizational change$xPsychological aspects 606 $aEmployees$xDismissal of$xPsychological aspects 606 $aAdjustment (Psychology) 615 0$aEmployees$xCounseling of. 615 0$aOrganizational change$xPsychological aspects. 615 0$aEmployees$xDismissal of$xPsychological aspects. 615 0$aAdjustment (Psychology) 676 $a658.3/85 700 $aJeffreys$b J. Shep$g(John Shep)$01618581 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910827748603321 996 $aCoping with workplace change$93950369 997 $aUNINA